Thank you Mr. L for your review and being a Gas Fix customer for eight years now. We appreciate your repeat business over the years and your recommendation for the excellent service we provide. We first provided service for the Instaflame HE20 fireplace. As we specialize in the repair and maintenance of gas fireplaces, our technicians carry over 300+ of the most common fireplace parts (and pool heater parts) on the service vehicle. When parts are required, we have those parts on the vehicle 98% of the time and complete the service call that very same day. When we needed to replace the ignitor and fan, we had them on the vehicle. As noted, we have also installed gas lines for the garage heater at your prior house as well as the gas line for your BBQ at your new house last year. When you called us this year, we were able to bring up your history with just your phone number. It does make booking calls more efficient when we already know your name, address and past service history prior to answering your call. Your prior pool heater was a Laars Lite that was about 12 years old. As we also specialize in pool heaters, we had a Raypak unit in stock for a quick turn-around. Since we do warranty work for a couple of the manufacturer's, we ensure that our installations are done in accordance with the gas code and the manufacturer's installation instructions. As noted, we installed a check valve and bonding wire ensuring an installation that is professional and to code. The warranty on the new Raypak is one year for both parts and labour. If you have any issues, please contact us and we will send out a technician at no additional cost to you. Should you have any issues in the future with any of your other gas appliances, please do not hesitate to contact us. We can also service furnaces, water heaters as well as the existing fireplace you have. Again, thank you for choosing Gas Fix. ~ Jason, Office Manager ~

Thank you Darrell for having Gas Fix service your Weber BBQ and Heat-N-Glo fireplace. Dwayne has been with Gas Fix for 10+ years and has been in the industry for over 30 years now. We can agree that he is timely, tidy and professional in the service work that he does for us. Many other contractors will just clean the glass but Gas Fix is very thorough in the clean and check we do on a gas fireplace. We vacuum out the unit and use an air compressor to get to those areas the vacuum cannot reach. We also check the electrical components as required as well as checking the safety on the gas valve, a carbon monoxide test and a draft test on the ventilation. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Janet for your review and for having Gas Fix install your new Raypak pool heater. Your prior heater, the Jandy LD250, required a new gas valve and possibly a new ignition control module. In some circumstances, it's just better to replace an older unit that requires a substantial repair with a brand new unit. When it comes to pool heaters (and gas fireplaces), Scott is the expert and the knowledge he has is unmatched by other contractors in the industry. Again, thank you for choosing Gas Fix or for your recommendation. Should you require our services in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Joel for contacting Gas Fix to service your Jandy pool heater. Unfortunately, there are circumstances when the best repair is to replace the unit. In pool heater season, we have Raypak units in stock for a quick turn-around when a customer's unit fails. We appreciate that you chose Gas Fix to install your new Raypak pool heater. As we specialize in the repair, maintenance and installation of pool heaters (and gas fireplaces), we ensure the pool heater installation is done professionally and to code as per gas code and manufacturer's specifications. Other contractors might not advise on things such as check valves or bonding wire but for Gas Fix, those are standard requirements for a proper install. Should you require any services in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Roz for having Gas Fix service your Majestic fireplace. Many contractors will light the pilot and clean the glass and call that a cleaning. Gas Fix is much more thorough as we will vacuum out the fireplace and use an air compressor to get to those areas the vacuum cannot reach. We also put down a heavy cloth to ensure we keep the surrounding areas clean as well. With every fireplace we touch, we check the safety on the gas valve, do a carbon monoxide test and a draft test on the ventilation. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Ron for your review and for choosing Gas Fix to service your Majestic fireplace. In many circumstances when the fireplace won't come on, it just needs some TLC to make it happy again. Over the years, there can be dust, debris or spiderwebs that cause problems. The thorough cleaning that Gas Fix provides can resolve many of those issues. We vacuum out the fireplace and also use an air compressor to get to those spaces that vacuum cannot. We also test the various components as required. Should you ever require our services in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Max for contacting Gas Fix to service your BBQ. As we specialize primarily in gas fireplaces and pool heaters, we can also service other gas appliances such as furnaces, water heaters and BBQ's. Though we carry parts for fireplaces and pool heaters, we do carry some parts for BBQ's, specifically the Twin Eagles BBQ. We did have some of the parts required for the repair and as this was an extensive repair, we were able to order in the balance of the parts for the Twin Eagles BBQ. We also provide warranty services for Twin Eagles so you are getting someone who is both skilled and knowledgeable when it comes to Twin Eagles BBQs. Again, thank you for choosing Gas Fix. Should you have any issues in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~

Thank you Jill for calling Gas Fix and having our technician Dwayne out to service your Superior gas fireplace. The unit required a new ON/OFF switch which we had on the vehicle. We have over a dozen different ON/Off switches and carry over 300+ of the most common fireplace (and pool heater) parts on the service vehicles. Thank you for your recommendation! Should you require our services in the future, please do not hesitate to contact us! ~ Jason, Office Manager ~