Thank you for contacting Gas Fix to have Dwayne service your fireplace. We replaced the thermostat on the initial service call and had to order the burner from our supplier. We were able to turn this around in about a week to get that installed and the unit working as it is. Should you have any issues in the future, please do not hesitate to contact us. ~ Jason ~
Thank you James for your review and having Gas Fix technicians out to service your Montigo (Canadian Heating Products) fireplace. It was back in March 2012 when we originally serviced the unit. The mercury flame switch (MFS) had failed. When the MFS fails, most other contractors want to tell you it cannot be fixed and that you need a new fireplace over $4000+. We know that is not true. When that switch fails, the repair is replacing the gas valve and pilot assembly. It's because we want to be able to take care of our customers that same day, our technicians carry over 300+ of the most common parts on their vehicles. We had the parts and converted the MFS that same day. In October 2013, we were back to install two fans for the unit and a heat sensor. Both Dwayne, who did the original repairs in 2012 and 2013, and Scott have all these parts on their service vehicles. Now, most future repairs will most likely be limited to maintenance as was the case when Scott was there on December 10. Thank you again for using us over the years. Should you require any service in the future, please do not hesitate to contact us. ~ Jason - Office Manager at Gas Fix (and former accountant for your complex) ~
Thank you Mrs. C for calling Gas Fix and having Dwayne there to service the Majestic and FPI gas fireplaces. As you summarized so well, we do a thorough cleaning to the unit and glass as well carrying the parts on our vehicles so when there is a part failure, we can still take care of you that very same day. Though we don't carry all parts, we do carry over 300+ of the most common fireplace parts on the service vehicles and had the pilot assembly, thermocouple, thermopile, electrode, tubing and ON/OFF switch required to repair the unit. It's unfortunate that other contractors are such opportunists trying to upsell a new fireplace but I suspect that is because they are not as knowledgeable as our technicians when it comes to repairs. Though it was an expensive repair, it is much more cost effective than replacing the entire unit at $5000+. Thank you again for writing this review and recommending us to your neighbour. We look forward to hearing from you in the future. ~ Jason - Office Manager at Gas Fix ~
Thank you Marc for contacting Gas Fix and being a customer for nine years. We appreciate the trust and faith that you have in us to service your fireplace. Other contractors will tell you that you need a new fireplace. The staff at Gas Fix knows that this is not true and both Dwayne and Scott have the parts on their service vehicles for a mercury flame switch conversion. Essentially, the fireplace operating system is completely replaced during the conversion. You get a new gas valve and a new pilot assembly which includes the electrode, thermocouple and thermopile. Though it is a major repair, it is definitely better than replacing the entire unit when that's not required. Now that the mercury flame switch has been converted to the new system, you will have minimal issues in the future. Whenever your Heatilator fireplace needs service, please do not hesitate to contact us!! ~ Jason ~
Thank you for contacting Gas Fix to have Scott service your fireplace. In many circumstances, a proper cleaning is all it takes to make a fireplace happy again as was the case with your unit. Should you ever require assistance in the future, please do not hesitate to contact us. ~ Jason ~
Thank you Marte for contacting Gas Fix and having Scott service the Majestic fireplace. Typically, we don't work on Sundays but Scott made an exception knowing what the weather was going to be and wanted to take care of the customer as best as we can. He knew what needed to be done that day and did it. There's nothing that makes us happier than a happy customer. Thank you again for your review. Should you require our services in the future, please do not hesitate to contact us. ~ Jason ~
Thank you Joseph and Theresa for contacting Gas Fix to service your Napoleon fireplace. As we specialize in the repair and maintenance of gas fireplaces, we provide a service that cannot be matched by others in the industry. Thorough is a word that is used a lot by our customers to describe the service our technicians provide. We look forward to hearing from you in April to service the furnace. All the best! ~ Jason ~
Thank you Ming for contacting Gas Fix to service your two Montigo fireplaces. In many circumstances, a proper clean and check to a fireplace unit can resolve many issues. Many contractors will clean the glass and light the pilot but as you noted, we are thorough and prepared for whatever we come across. Not only do we vacuum out the units but we also take an air compressor to it to get to places the vacuum cannot. We also carry over 300+ of the most common parts on the vehicle so when parts are required, such as the new gasket and ON/OFF switch, we have them on our vehicle. We also take safety seriously which is why we always check the safety on the gas valve, do a carbon monoxide test and draft test on the ventilation. Again, thank you for your review and we look forward to providing service in the the future. ~ Jason ~
GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. Contact us today for a quote!
Hamilton/Burlington: (905) 523-8751
Oakville: (905) 845-0701
Mississauga: (905) 816-9710
Brampton: (905) 866-5882
Etobicoke/Toronto: (416) 483-9777
Gas fireplaces that Gas Fix services though not limited to this list include:
• ARCHGARD
• CENTURY HEATING
• CFM
• CLARE BROTHERS
• CONTINENTAL
• DOVRE
• DROLET
• DRU
• GSW
• GTI
• HEARTH & HOME
• HEARTHSTONE
• HEAT N GLO
• HEATILATOR
• HERITAGE
• HUNTER
• INSTAFLAME
• JOTUL
• KINGSMAN
• LENNOX
• MAJESTIC
• MHSC
• MONESSEN
• MONTIGO
• NAPOLEON
• NORTHERN FLAME
• OSBURN
• PACIFIC ENERGY
• POLARIS (POLAR)
• PORTLAND WILLAMETTE
• RASMUSSEN
• REGENCY
• RH PETERSON
• SECURITY
• SELKIRK
• TEMCO
• TOWN & COUNTRY
• VALOR
• VERMONT CASTING
• WATERFORD
• WOLF STEEL
At Gas Fix, we recommend an annual “clean and check” to your gas fireplace.
A clean & check service call to your gas fireplace includes:
• Vacuuming out the fireplace
• Blowing out both the burner and the pilot assembly with an air compressor
• Checking all electrical components
• Testing the pilot sensor - Thermopile / Thermocouple
• Checking the safety on the gas valve
• Doing a draft test on the ventilation and a carbon monoxide test
• Cleaning the glass
• Checking the window gasket
• Checking the fan, if applicable
• Checking the fireplace on start up
Our technicians do carry over 300 of the most common gas fireplace parts with them enabling them to provide same day service on your gas fireplace.
Gas pool heaters that Gas Fix services:
• COMFORT ZONE
• GALAXY
• HAYWARD
• JANDY
• MINI MAX
• PENTAIR
• RAYPAK
• RHEEM
• STA-RITE
• TD LAARS
• ZODIAC
A light and check service call to your gas pool heater includes:
• Lighting pilot
• Checking operation of pressure switch
• Checking ON/OFF safety circuit
• Checking for spiders in burner orifices
A clean and check to a Gas Furnace includes:
• Check filter for replacement or upgrade options
• Check all wires for damage and state of repair
• Check all hoses for connections, cracks and past or present water leaks
• Visual camera inspection inside duct work on A coil (AC) and heat exchanger
• Heat rise calculation and compare to manufacturer’s specifications
• Full carbon monoxide test of air ducts and venting
• Full air compressor cleaning and vacuuming to ensure product runs smoothly
• Full inspection report on completion