I was AMAZED at the incredible service that Gasfix provided our family. They came and installed a new gas fireplace. The product and the service was excellent.
I was hosting a party the evening it was to be installed, and unfortunately the glass (that was needed for the front of the fireplace) was the wrong size, but Scott went out of his way, to fix the problem and was back within a few hours with the right size, just in time for my party.
We've had so many compliments on it and have been enjoying it almost daily.
What I also wanted to mention, was how thorough Scott was on making sure our fireplace was safe (no gas leaking, Co2 etc.).
Before Gasfix, I had another comapny in to check on the old log set. He basically just turned it on, and when I asked him about the smell, he said it was because we had not turned the fireplace on in a long time (this was the first time we started it, since moving in, as it's an open fireplace and our kids were little).
Well I listened to my gut and called another company (GasFix).
I'm sure glad I did. GasFix was able to find a leak in the old fireplace, and informed me that the chimney was the wrong size, and that we needed to install glass to make it safe for our family. I was shocked that the other company walked in, and tested nothing...
Needless to say, I'm very thankful for Scott and the team at GasFIx.
So, as you know we ordered a new log set and had glass installed (that covers only the top part) and now the family and I, and even our dog love it!
As a side note, GasFix has also helped with us with our pool heater as well :).