Shingles, ice shield, eaves troughs
We have a low slope roof prone to ice dams causing internal leaks. I decided to have the whole front roof rebuilt so we could insulate below (to prevent melting) and then be covered in ice an water shield. When the roof was off one roofer slipped on the roof frame and boots blasted through our plaster dining room ceiling - luckily no one was at the dining table at the time. They asked if I wanted a skylight - funny. The hardwood floor was only slightly damaged from debris. They attempted to repair the ceiling but left a big unsightly dip in the surface. They tried twice but could not match the swirl pattern that extends on the whole ceiling so they agreed to a discount on the roof work. I'll need to replaster the whole thing. I checked the roof and they ice shielded only 2/3 of the roof (only used tar paper) and had to remove shingles and redo it partly. The supervisor blamed the crew (they didn't tell him they ran out of material).
- Approximate cost of services:
- $4,700.00
- What could this company do to improve their services?
- Inspect their work and have supervisor take responsibility for crew's shortcuts.
- Any advice to offer fellow homeowners facing a similar project?
- Have your ice and water shield overlap the edge of any low slope roof and tuck it BEHIND the eaves trough - extending down 2 inches and covering the gap between the roof surface and the facia. Any ice/water built up will drain behind the trough and not into your wall cavity. This finally fixed my problem !