Furniture Medic

Furniture Refinish & Repair
317 Richmond Street Richmond Hill ON
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34%

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Reviews by rating (past 12 months)

Reviews for Furniture Medic

Average customer rating:
4 10 (2 reviews)

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Private User
Private User
1 review Aurora, ON
0/10

Sofa legs replacement - extemely upsetting customer

I am sure if this is the same company or guy dealt with. It is called furniture medic and the owner is Owen. I am extremely displeased with the service and irresponsible behaviour. The guy came and looked at the Issue and charged $95 and he took $100 without change . He said he would sought a fix later and took one of the broken leg. After 2 to 3 weeks he didn’t call . So I called and complained he said he couldn’t find solution and no refund to the so called Inspecton fee . I can see if there is a solution and I refuse to go forward then he shall be compensated for the time for the site visit. He showed no courtesy even to call back and also said we agreed on the $95 Home visit charge and then hung up. It seems to to me an unethical behaviour as anyone can go to a home and do a BS inspection ,took $95 and never call back . Please accept my apology if I am writing on the wrong wall. If not I like to see how they can improve their business model before upsetting more customers.

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Private User
Private User
1 review Richmond Hill, ON

First Review

8/10

Sofa cushion restuffed

I found this company through a Google search and I was very pleased. Mark was great....easy to reach, punctual and honest. I would highly recommend his services and will definitely use him again.

0 of 1 people found this review helpful.
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