Fully Completely Inc. Cleaning And Restoration

I used this service for air duct cleaning. Although staff and work performed on site was good, the customer service from management staff after completion was abysmal at best.

The power of the unit ended up frying a circuit in my electrical panel and although the original staff had advised that their policy was to "leave the house in the condition that they found it", the office staff was no help at all when I asked them to pitch in the cost of an electrician to remedy the problem.

For a week, I had no power in our living room and my home office area due to the burnt out circuit. I was originally told by the manager Vic that they would send a licensed electrician over on their dime to investigate, and after waiting several days, Michelle the other manager weaseled out of the agreement. I guess "dealing in good faith" means nothing to this company.

Not wishing to have my household held for ransom any longer, I contacted my own electrician and paid for the work. An issue that was caused 100% by Fully Completely.

The work by service staff on site impressed me, but due to the deceit of management at the office, a normally excellent review has become a rant unfortunately.

If you want to enter an agreement with this company to proceed with work and in doing so, have 100% confidence that should anything go south, that they will have your back, DO NOT deal with this company! Once your bill is paid, your concerns mean nothing to them.

We are very pleased with the service performed and customer service of Fully. Appointment was made well in advance, we were able to pick the best time to fit our family needs and everyone was on time, service was performed to a "T". No "surprises" with cost, no selling on "extras". Thank you to the Fully team! Thank you to Jody for being so pleasant! Thank you to Andrea and Justin for making our home clean!

Fully Completely cleaned my chesterfield, 2 chairs, and 5 carpets.
The furniture seems to have been cleaned adequately however 3 of the rugs were returned in what appears to be significant shrinkage, one rug is fine ....the large carpet was delivered in a closed and tied shut, plastic bag where it lay in my entrance for 8 hours...wet!
I returned home to a foul smelling wet carpet... on The Saturday of the Thanksgiving weekend! a message had been relayed to my neighbor that " the carpet needs to be thrown in the garbage as they weren't able to remove the animal smell".
The carpet has been salvaged with no thanks to Fully Completely...absolutely deplorable service! They took 75.00 off the cost of a 700.70 dollar payment. Terrible terrible company!

The best duct cleaning company I have used. Very educated and professionally trained. They Did an amazing job, I no longer have dust all over my home! Highly recommend them! I have used them every year for over 15 years for eaves and carpet cleaning. They are now my go to for duct cleaning as well!

This company is amazing! Very professional. Very happy with the results of my carpet. They got out old stains, didn't think it was even possible, they cleaned up after themselves and left everything clean. Fast friendly service.

This is the third time I have used Fully Completely for my home and office cleaning. Carpets in basement looked brand new after cleaning and the office carpet which gets lots of dirty ground in looked bright and refreshed. So professional and job done quickly and efficiently. The also did my section sofa and it looked like the day I bought it. Tops on my list and have already referred them to friends.

I had Derek and Scott come to help us with cleaning windows and patio door. We were so impressed they are professional and fast!
My big bay windows Sparkle and the bow windows as well So pleased with price as well as the superb work. I would recommend them to help you with window cleaning ,they do a better job and much faster than we can.

I needed my basement carpet cleaned badly. Unfortunately having teenage children, there were several stains, including spilt food and probably beer all over the carpet. The two gentlemen that arrived were on time and delivered friendly and quality service. The carpets are professionally cleaned and smell great! I would highly recommend their services.

I have Used Fully Completely for all of my carpet cleaning needs for the last 5 years. There crews are professional and their staff hasn't changed since I started using them. I would recommend them to anyone looking for quality cleaning services at affordable prices! I have always been impressed with the work when it's done.

Wasn't very impressed with the mold removal. They didn't do the work safely or properly. My house smells of mold and I am just not satisfied with the service. Wouldn't use them for mold removal.