I called Frank from Frandore carpets after reading the review on Homestars. He provided great service and follow-up and worked with us to install the carpet as quickly as possible. We painted our bedroom a couple of weeks before installation and the installer was really careful not to scratch the walls when installing the carpet. The only minor critizism I have is that their selection wasn't huge, but we were still able to find what we wanted at a fraction of the cost of Home Depot. We would use them again for another job.