This review is long overdue. This review is a reflection of my experience over the last 2.5 years dealing with this company. The price listed reflects the work I had done on my most recent visit, for 9 pieces of framing work in one go.
I have been patronizing Frames and Pictures ever since we moved into the area in 2012. Tim and Lillian's professionalism, integrity, and quality of work are unmatched in my experience. We have had a beautiful custom mirror done, original oils canvas paintings have been framed, family photos, and valueless but sentimentally priceless mementos framed with care and attention to detail. In all cases our expectations were exceeded. They both have such an eye for matching frames or mats to the piece at hand, with a view to the style of the pieces, all the while being sensitive to our personal taste. Recently, I brought in a 45 year old chipped blue glass frame with and old black and white photo of my parents on their wedding day. This old blue glass frame was an icon in my family as that wedding photo was in there for 50 years and never moved or changed frames. I wanted a way to hang that desk framed photo on the wall, without removing it from its original and iconic blue glass frame. Lillian pointed to a blue suede mat (which I never would have even thought of) and Tim explained how he could attach this to a hanging frame - as is - and then they put it in a lovely silver frame - matching the feeling of the black and white photo, as well as several other pieces I have and my beautiful silver mirror from a previous purchase here. Amazing outcome.
I don't think there is anything they cannot do. And the other really striking thing is that their prices are so competitive. A couple of times my husband and I wandered into a store that had pre made frames - thinking 'why spend the money on professional for some inexpensive photo". Truth is - the pre made factory frames are the same price or often actually more expensive than Frames and Picture, but the quality is never there on those store bought pieces. We realized that there is no point even wasting time looking for cheap frames when this store does outstanding work for the same price, but most often less! Places like these where customer service and pride in your work are hard to find these days of mass production and race to the bottom pricing. What a gem.
Finally, I also wanted to mention that they can do repairs. We purchased a framed piece from Thailand on vacation recently. We loved the work but the handmade wood frame (part of the charm of the painting) was not well put together and a bit loose and only stapled together. Tim took it completely apart, shaved the corners of the teak frame to make a clean and professional framing job. It looks fantastic on the wall and matching our teak furniture.
Can't recommend them highly enough.