Clera Windows And Doors By Fm Industries

Windows & Doors Installation & Service
Toronto ON
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Taessa
Taessa
2 reviews Toronto, ON
0/10

WARNING: Buyer Beware! Shoddy Product + Install, Bullying Owner

I will be as concise to WARN any homeowner as to why this is a TERRIBLE Company (in timeline order, but gets worse as you read):

1. Installation Timeline delayed by months

2. Installation not as specified (i.e. 3 equal size windows ordered, installers showed up with 3 windows, two picture windows on each end of a larger middle window).

3. Some of the windows were damaged (cracked) and covered with more paint.

4. Custom paint request does not hold up. Chipped already.

5. Forced by PRESIDENT/OWNER of company to pay in FULL before installation was completed. Threatened us with a lean.

6. Followed up to complain to our salesman and the President/Owner complain of a leaky window (that is covered under warranty). Neither has responded to us to fix the window.

7. Worst part, job is over a year old and still not fully completed. Still waiting on someone to install screeens for our french doors.

This company will be nice in the beginning to get your sale, and your experience will progressively go downhill. I will never recommend this company to any one I know, and am more than happy to share further of our experience to anyone even slightly considering using them.

8 of 8 people found this review helpful.
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Company Response

Dear Taessa, We do not have any customer by your name. Please call our head office and provide your details and if there is any outstanding service pending, we can arrange to get that fixed. Thanks - Clera Admin