It was really great working with parts and Service team representative from Clera Windows.
We had bought Windows for whole house few years back (almost 8 years) - as always there is bound to happen something to the moving parts on Windows. so the opening/closing mechanism spindle inside gear broke as this particular Kitchen window were the most used during spring/summer time.
So with few Emails & Phone calls back-n-forth and a trip to their warehouse/office in Vaughan - We were able to get the replacement part.
I would also like to thank front desk receptionist at the office who was responding to our email/calls in absence of Parts & Service rep and really appreciate their kind efforts to get us the correct parts
What I would like to emphasize most is service team members cooperation and willingness to help me get the window's problem fixed. see the broken part in the picture for reference.
- Approximate cost of services:
- Company Response
Hello Private User,
Delighted to hear that our team helped you with your service issue. Always available to assist you again should the need arises.
Wishing you the best!