We hired Jack the Tile Man to redo our second story master bath. He tiled the floor, tub, vanities, and completely redid our shower stall with a new tiled shower pan. He does NOT know what he's doing and our shower pan leaked and tore a giant hole in our first story ceiling. This was 3 months ago and it's still not fixed, he is refusing to stand by his work and told me that I "got my money's worth" even though our shower does not work and we have a hole and water damage. He is emotional and impossible to deal with. DO NOT HIRE HIM. Our relationship ended with him yelling at me in front of my house while I was 6 months pregnant.