Bill had light since 1st wk in Dec, I had to call after 3 wks to be told he was having trouble and was worried he would damage one Allen screw. At time told him to go ahead. Next time I called 2nd wk in March and no luck. Went to shop where Bill shows me the screw on the one of the mirrors swivel joints that he claimed to have “tried everything to remove” He claimed he would have to ‘grind part of the tube” to remove.
Took unit home, removed the screw in about 30 seconds, dismantled entire unit, two other swivel joints and base and mirror wiring, in about 15 minutes and have the faulty, 8” length of wiring out. Will replace it myself.
I do not believe they even looked at job; maybe felt it was too much trouble. Certainly did not try to put a tool to the piece, and no, I do not buy the old “he loosened it up for you” as I had already removed them before I brought the mirror to them in Dec and put them back as I thought it not worth my time to fiddle with the fishing of the new wire.
Did not bother to ask for the $10 “consulting fee” to be refunded but will not bother with this place again.