Leon Parent Sr is anything but reputable. He stalled us and evaded our phone calls once our household items were picked up. He waited until the day we moved to give us an invoice for payment. We have since learned how much we actually shipped. Leon Sr tacked on 1.5 cubic meters extra of volume we did not ship and tried increase the per cubic meter charge over what was listed on his estimate. When I pointed out that he had quoted a different price, I was able to get the original quoted price. I am in the process of trying to get my money refunded for the 1.5 CBM of goods we never shipped.
Mr Parent also changed the shipping route which cost us an extra $1734.00 in shipping charges and an increase in transit time. He held our goods an extra 2 weeks with no explanation. Our goods were supposed to be off-loaded at a port near our new home so we could handle destination charges and pick-up on our own. Instead he shipped our household goods for off-loading in a port 6 hours away.
Mr. Parent ignores all of our attempts to communicate with him. He refuses to provide a Bill of Lading, an invoice showing the amount shipped or any information about what ship our goods are on. We are caught between Mr. Parent and the local freight handler.
If I had to do it again, I would not use Fast Freight Forwarding.
- Approximate cost of services:
- $8,000.00