My front glass door to my business was replaced by Fairway Glass approx. a year ago. The glass door frame is now falling off and seems to not have been installed correctly. When I called fairway Glass to request they fix this I was told by Debbie that they did not deal with the frame and were not interested in fixing this. I wonder how they installed the new glass door without dealing with the frame?
She was simply rude and not very helpful here. They were our glass company that we are insured with and I will have them removed as this customer service is not acceptable.