EQ3 Burlington

I bought a TV stand from EQ3 and it had to be shipped from Western Canada. When it arrived it had a dent in the top, and I had a pretty hard time getting the Burlington store to help me in any way (beyond probiding a 1-800 number that I could call) - I was extremely frustrated at first (i.e., with the store itself), but in the end I'd have to say that the company did a good job fixing things. The 'general' customer service line put me in touch with their CS department in Alberta, and from there they did a great job in rectifying the problem. I had a new table top in just a few weeks time - delivered right to my door.