Dining room set & sofa & couch
Everything I bought was damaged, and they promised me to exchange it but they never did. All the furniture is made in China. I would rather recommend my friends to shop at IKEA or the Bay where the quality is much better. The new management people and the new directors suck. they do not have the knowledge of their merchandise. They just go on giving empty promises but they do not respect their promises. Whatever happened to the old ELTE where the management cared and kept their promises.
- Approximate cost of services:
- $10,000.00
- Company Response
Paul. My name is Andrew Metrick and I'm from Elte. I am so sorry to hear about your experience. My brother and I are are the fourth generation of my family to be working in the business. We just recently celebrated our 90th year. I only mention this because as a family-owned company, we can't help but take things personally. That's why I was so hurt when I read your posting last night. What I'd love to do leave you with my contact information. I'd like to try to see what I can do for you. My phone number is 416-785-7885 and my extension is 371. If you can't reach me there, my email is ametrick@elte.com. Once again, I apologize for your frustration. I do hope you call me.