Eb Games

Game Rooms, Entertainment
6895 Yonge St North York ON M2M3X9
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40%

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Reviews for Eb Games

Average customer rating:
5.7 10 (9 reviews)

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Private User
Private User
1 review Oakville, ON
0/10

Do NOT buy online, especially limited edition items

I purchased a limited edition item online the morning it went on sale and got confirmation from EB Games that my purchase was successful. Given that I had confirmation that I had purchased the item, I understandably did not go out to purchase it.

EB Games' site states that items purchased online will be processed the next business day. Two days passed and my order had not been updated. I sent an email to ask what was happening, and was told that they had oversold and I would not be getting the product, and because it was a limited edition, it was sold out everywhere.

I called and complained that, not only was I upset that they had oversold and that was irresponsible, but that they did not take the initiative to notify me as such within their self-imposed and advertised one-day time. I missed out on the product. They advised that this "happens all of the time" and told me there was nothing that could be done. I advised that this is an irresponsible business practice, they didn't seem to care. After fighting with them for a while I got a $10 coupon to use in their online store. Whoop-de-doo.

Don't order online. They advised me themselves that they oversell all of the time, and apparently they don't tell you about it until you ask.

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brenda lee from Richmond Hill
brenda lee from Richmond Hill
1 review Richmond Hill, ON
0/10

EBGames Online Purchase

Ordered an amiibo off EBGames. After TWO WEEKS of wondering whether or not my items were shipped out (as I never received an e-mai) did EBGames send me an e-mail to inform me that the amiibo was no longer in stock. I am disappointed by this because they should have notified me sooner, in addition the inventory online should accurately reflect what is in stock.

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scorchia in Tronto
scorchia in Tronto
7 reviews MISSISSAUGA, ON
6/10

Games

Our best destination for all games at great price. Always nice offers in store for used games. Good offers on consoles and accessories. You can also get insurance for your CDs

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Renee Kestner in Mississauga
Renee Kestner in Mississauga
2 reviews Mississauga, ON
8/10

VIDEO GAMES

I had gone to find a variety of games for my cousin for his birthday. I was able to find them all and the people in the store were helpful to find my products.

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tania in Brampton
tania in Brampton
2 reviews BRAMPTON, ON
8/10

Nintendo Wii

I went in to purchase a wii and found that they had a variety of for Wii games and accessories. If you would like to purchase a game without paying alot, you can also refer to the used game section. Pleasantly pleased with this game store.

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DAVID in North york
DAVID in North york
6 reviews NORTH YORK, ON
10/10

Dragon Age for PS3

Hi,

The staff at this EB games location is extremely helpful. Made the shopping enjoyable and very efficient. I was properly greeted and staff member was kind enough to assist me from the very beginning to the purchase/

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Ryan in Courtice
Ryan in Courtice
1 review ,
8/10

Buying xbox and HDMI

Went to EB and needed to buy an xbox and HDMI cable. The HDMI cables are a little over priced so I ended up just buying it online. The Xbox was onsale with trade in. Check out the website for a list of trade in games before going as they did not take one of the games I was trading in. Not bad got a cheap xbox for a bunch of PS3 games I've already beaten.

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Lilo
Lilo
6 reviews ,
3/10

Games

everytime you go into ebgames there are always more than one worker working there at a time. the employees work so slow and take forever to find things that you are looking for.

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Johnny from Markham
Johnny from Markham
4 reviews Toronto, ON

First Review

8/10

Warcraft

I went there to pick up a copy of my Warcraft III battlechest...didn't get much assistance from the sales rep there, but they seemed nice when I was paying. Their prices were cheaper than other places (e.g. Future Shop & Best BUy) so I think its good value for money. Great store for regular priced game...also the selection for used game is a great as well. Need better customer service tho

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