They have a monopoly on Dynasty Spa hot tubs. They charged so much just to come. Then they charged by the hour, not the job. So they filled up the tub...they could have gone for lunch! When I complained as my bill was about $600 one time and $500 another, they took off the $80 travel time only. They said if I could not afford to fix it, I should not have bought a hot tub. So rude. Now again, something else is wrong with the tub....a valve came off. Who would YOU recommend???!!!