My elderly parents had a new roof installed on their sunroom. It was still under warranty but they still had to pay the cost of the installation. We have contacted the company multiple times each month to let them know it is still leaking (actually WORSE than before). They've come down to look and made a tiny adjustment that "might fix it". 3 MONTHS LATER they still haven't corrected the problem and the ceiling is now severely water damaged. Asked for another follow-up 10 days ago. No response.