In general, we were very pleased with this company. They were very friendly and knowledgeable. They were quite flexible with the design of the shed and accommodated all our wishes. They did not try to nickle and dime with every change, as did some of their competitors. During the actual construction they asked us where and what we wanted to do. Once the construction was finished, we realized we made a mistake and Steve (the owner) even delivered a replacement panel to our house (we really appreciated this!).
We did not give the company a 10 for the following 2 reasons:
1. According to their instructions, we built the footings for the shed at ground level which meant the runners are also at ground level. Being in cottage country, there is a lot of rain and especially snow. This construction does not allow for proper drainage and ventilation and can cause the runners to rot. We relied on their experience and expertise; in hindsight, the footings should have been elevated.
2. Our numerous e-mails to them went unanswered. After waiting several days for a response, we had to follow up with a phone call to discuss matters. This caused unnecessary delays. Also, we prefer communicating by e-mail because it documents discussions.
- Approximate cost of services: