Dupont Plumbing Supplies

I had purchased a few sink and shower tapes from Dupont. They gave me a delivery time and I coordinated the installation around their delivery schedule - the products were of course late - with no communication to me - so when I drove across the city in rush hour to get them and for them not to be there, was fairly frustrating and this happened twice. Then, after 6 months of use, one of the spouts was not working. I was told in September that it would be replaced. It is January 26th and I am still waiting. Each time I call to remind them - they have inevitable forgotten to follow up ...