Dupont Heating & Air Conditioning Ltd

1400 Dufferin St Toronto ON M6H 4C8
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JL in Toronto
JL in Toronto
4 reviews Toronto, ON

Water Heater and Furnace

Dupont Heating & Air Conditioning Ltd
1400 Dufferin St
M6H 4C8

Disappointed with the guaranteed installation -- be careful!

I got three quotes and went with Dupont to get a more efficient furnace and replace a rented hot water tank with a purchased one. The salesperson Rod, was extremely helpful, and there was no problem with the installation. BUT, a month or so later, a friend who is a licensed inspector came by the house and noticed the venting outlet in the walkway was too low. He said that raising it to the proper height would be straightforward.

I called and emailed multiple times to ask them to extend the vent, based on the Inspector's comment and the fact that at the current height it blows unpleasantly people's faces. I had trouble getting in touch, was told people were on vacation, calls weren't returned, was asked for more detail by email which I provided... and it's still not fixed.

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