2 reviews Toronto, ON Joined 2022/02/28

10/10

Heating & Air Conditioning review in Toronto

11/10/2023

What a great experience, I really appreciated the responsive and great service! Booking a plumber with Drainworks was so easy and organized, and the plumber arrived right on time and was so clear, professional and good at his work. Once I had outlined the three issues I was experiencing (outdoor faucet leak, loose sink faucet and water pressure issue), he set to work looking into possible solutions and then explained the options to me really clearly. He really knew his stuff and sorted out the ancient pipes in my 150-yr old Toronto house. He also experimented with some solutions to the water pressure issue, and unexpectedly was also able to resolve that for me same day too!

Finally, he left me with some great instructions and info about how to take good care of my outdoor water faucet in the future, and left me with a very neat and tidy basement and water shutoff area. He also recommended some next steps if I want to proactively address a couple of other issues he noticed.

A great experience from top to bottom, and Ill look forward to working with the team again.

Job Price

Approximate cost of services:: $800.00

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Company Response: **Thanks Kristin** It was a pleasure to read your review and learn how happy you were with our service from start to finish. Thank you for taking the time to share your positive experience here for all to see. It really is so rewarding for us to know that you were satisfied with our work and that we could be of assistance to you. We look forward to hearing from you when you require additional plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

**COVID-19 UPDATE - DrainWorks Plumbing is open and in full operation adhering to all Covid-19 protocols in place to offer the help you need when you need it most keeping everyone safe.**

CATEGORIES: Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS: Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES: Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES: Available with clear upfront pricing, on time & prepared!
SPECIALITIES: Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE: https://drainworks.com

YEAR ESTABLISHED: 1995
PAYMENT METHOD: Cash, Interac, Visa, MasterCard
LICENSES: Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS: Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE: Yes
DIPLOMAS: WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: Lifetime warranty on all new underground drain workmanship

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.5 10 (1610 reviews)

Private User

1 review North York, ON Joined 2019/04/26

Bathroom Fixture Replacement

Bathroom & Kitchen - Fixtures & Accessories review in North York

12/08/2023

Drain works was amazing! Very fast and friendly service. Scheduling was easy and everything was explained to us before the job was started. Armando and Josh were on time and they fixed and installed all new fixtures (toilet, faucets) and shower faucet/diverter. In 2 of our bathrooms. They were quick, organized and very clean. Armando spotted other issues and fixed them for us so we would not have more issues in the future! Thank you Drain Works and the team for a fantastic service experience!

Approximate cost of services:: $3,000.00

Company Response: **Thanks** We are very grateful for your review and thank you for taking the time to share your experience. It is rewarding to know that you had a fantastic service experience. Customer service and quality work have always been the bedrock of DrainWorks Plumbing; we thank you for these kind words acknowledging our efforts. We look forward to hearing from you should you require additional plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. 416 486-0000 www.DrainWorks.com

Private User reviews Etobicoke, ON Joined 2021/11/28

Pipe replacement in basement

Plumbing review in Etobicoke

12/07/2023

Workers were efficient, polite and didnt disrupt the family hardly at all. Lou explained everything clearly and Stephan and Walter did great work.

Approximate cost of services:: $9,000.00

Company Response: **Thanks** We are very grateful for your review and thank you for sharing these kind words on your positive experience. We strive to be our best and we are so happy that you were satisfied with our service. We look forward to hearing from you should you require plumbing or drain service assistance again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User reviews Toronto, ON Joined 2023/11/22

Some drains replaced

Drain Services review in Toronto

11/22/2023

We had drains that were clogged with grease. We had other companies
snake them out several times in the past, but the problem always came back. Drainworks was neat, and professional, on time, and did a great job replacing the old pipes.

Approximate cost of services:: $3,500.00

Company Response: **Thanks** We appreciate your review and thank you for taking the time out of your schedule to share your experience here for all to see. We strive to be our best so it is rewarding for us to have our efforts recognized by you and to know that you were so happy with our services. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

R.T. in Toronto

3 reviews Old Toronto, ON Joined 2023/05/28

Water Service Replacement

Heating & Air Conditioning review in Old Toronto

11/21/2023

Armando and Josh scoped our drains and replaced our water service. They were professional, had excellent communication, and the job was seamless, finished in a day.

Approximate cost of services:: $7,000.00

Company Response: **Thanks R.T** We are very grateful for your review and thank you for taking the time to share your positive experience with these kind words. It is very rewarding for us to know we could be of assistance and that you were happy with our work and all our efforts. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Theresa in Toronto

5 reviews North York, ON Joined 2017/06/14

Replaced pop up stopper in bathroom sink

Plumbing review in North York

11/15/2023

I was having issues with stopper in sink that could not be removed and cleaned, resulting in build-up of soap and toothpaste in sink. Drainworks replaced the stopper with a pop up one. This required extending the trap/drain. The work was completed quickly and effectively. I also sought advice on type of new showerhead/handheld shower wand to order for a clawfoot tub. I will schedule Drainworks to install the showerhead once I order and receive.

Approximate cost of services:: $350.00

Company Response: **Thanks Theresa** We very much appreciate your review and thank you for taking the time to share your positive experience. We are so happy to know that you were satisfied with our services and that we could be of assistance. We look forward to hearing from you when you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User reviews Toronto, ON Joined 2015/05/24

Professional Expertise

Toronto

11/04/2023

Chris Leger was the most professional, expert plumber we've ever met. His advice as well as his service were most appreciated.

Approximate cost of services:: $1,100.00

Company Response: **Thanks** We appreciate your review and thank you for taking the time to share your experience. It is rewarding to know that you were so happy with our plumbing service. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Jeff

1 review Toronto, ON Joined 2021/05/09

Replace main water valve and several other shut off valves around the house.

Plumbing review in Toronto

11/01/2023

Excellent! Very professional plumber, work was done very well.
Booking coordinator was very helpful setting up main water shutoff valve timings.

Approximate cost of services:: $1,200.00

Company Response: **Thanks Jeff** We very much appreciate your review and thank you for taking the time to share your experience. We strive to be the best plumbers so it is rewarding to have our efforts acknowledged by you and to know that you were so satisfied with our services. We look look forward to hearing from you should you require a plumber or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Jennifer in Toronto

3 reviews Toronto, ON Joined 2017/10/25

Undersink DrainPipe Installation

10/26/2023

I first called DrainWorks Plumbing to repair & correct a botched sink installation by a Jiffy plumber. JP could hear the panic in my voice when I discovered the leaking drain pipes under my new sink in my new kitchen. Within a couple hours, Chris, a senior tech who has been with the company 20 years, was at my house to completely undo, re-pipe and properly install my sink/faucet, waterline to my fridge and check the dishwasher line. He was competent, professional, calm and very efficient. DrainWorks has since been back for two new toilet installations. Their whole process, from point of contact with JP, to the end of the job has always been the most professional and competent experience. I won't ever call anyone else.

Approximate cost of services:: $870.00

Company Response: **Thanks Jennifer** It was such a pleasure to read your review and learn how happy you were with our services from start to finish. It is rewarding for us to know that we could be of quick assistance at such a stressful time. We are so grateful to have earned your trust for the additional plumbing services you required. We strive to be the best plumbers in Toronto so it means so much to have your strong recommendation. We are here should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Claud

15 reviews Toronto, ON Joined 2007/10/17

Plumbing Replacement / Repairs

10/11/2023

If you need a plumbing tradesman to complete a small household project expertly and in a timely manner then the people to contact are the professionals at DrainWorks. Over the last 16 years we've now used these folks 4 times and, as in the past, continue to give them top rating on HomeStars. The latest project consisted of replacement / repairs to every inside sink tap in our house kitchen, bathrooms, laundry room. One call to J.P. at DrainWorks was all it took. By the next day a professional job was completed. Armando and Josh both did an excellent job. My wife and I are very pleased with the results. Thanks guys !

Approximate cost of services:: $3,200.00

Company Response: **Thanks Claud** It was a pleasure to read your review to learn that you have been so happy with our services over the years and on our most recent visit. We strive to be our best when it comes to customer service and quality professional plumbing and drain service, so it is very rewarding to have our efforts acknowledged by you, especially since you have witnessed our unwavering dedication to these practices for 16 years. Thank you so much for taking the time to share your experience here for all to see and for your high referral for our services. As always, we are here should you require plumbing service or drain service again in the future. Thank you for continually choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Drain Works Plumbing

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