Drain Works Plumbing

Lou was able to quickly identify the issue and resolve it for us in a quick and efficient manner. Lou and all members of DrainWorks are gracious and extremely knowledgable - We would recommend them without reservation.

Mathew was the technician from Drainworks. He immediately identified the problem, clearly explained the options I had to fix the problem, and once I had made my decision, very efficiently rectified the situation. He carefully explained the steps he took, and then provided me with a comprehensive recommendation as to further steps that might have to be taken in the future. He was extremely courteous, very professional and as a result, I gained an invaluable education as to the problem with blocked drains. I have decided to proceed with some further work to be done by Drainworks. I would highly recommed this company.

Due to moisture in the marble floor, I suspected my toilet was leaking, but I wasn't 100% sure. Scheduling the appoinment was a breeze, and Chris was here the next day. He quickly found the problem and was able to fix it. He was very professional & tidy and provided me with a detailed invoice at the end. It's hard to know who you can trust these days...I now trust DrainWorks and will call them again if the need arises.

Armando arrived very quickly, and was able to locate the problem with the blocked sink, he was able to clear it and also helped with a problem with the slow flushing toilet, he was very professional and helpful . We have always been impressed with the service we receive from DrainWorks and feel we can call them anytime.

We called Drainworks from the yellow pages, not sure of what to expect. They were our 2nd opinion for our drains. Matt... arrived on time, was professional, informed and explained all that he found. The booking was made for his team to replace the drains, they were punctual, met the timelines and the clean up was excellent. We are very happy with the experience.

Mike Dunn, Misha and his crew knew exactly where the problem was beforehand and with the video camera inserted through the pipes, it was so confirmed. The crew was professional, polite and hardworking. They cleaned completely afterwards. We would highly recommend drainworks to anyone including my friends.
Simon S. and Jeni Goldstein

Jeremy and Armando treated me with respect and courtesy. The job was done quickly and professionally. When the job was done, you could not tell that my yard had been excavated earlier that day. I am happy my friend Gord Mitchell recommended them to me and I would recommend them to anyone.

I hate spending money on my house in places that I cannot see it. Our soil drain under our basement blocked between Chistmas and New Year. We called Drainworks they responded promptly cleared the blockages, (tree roots). Mike Dunn provided us with a long term option to fix this consistant problem and a quote, we did not feel preasured to make a descision. The work was carried out in a very professional manner, our basement was dug up but upstairs you would never knew they were in the house. I would not hesitate to recommend Drainworks to anybody, Mike was a pleasure to deal with.

After completing renovating our home about 10 years ago, we had some ititial plumbing problems with the old clay pipes that connected the house to the city sewers. Terry Cord came out to inspect the issue, and we were impressed with his professional attitude, backed up by his (and his team's) expertise. When we needed help recently, we called Drainworks again, and Mike Dunn came to the rescue. I cannot recommend this employee enough - professional, knowledgeable, respectful - he and his team have really impressed me. Don't bother with any other company. These guys are fast, good, and TOTALLY reliable!

My wife and I called with a plumbing emergency on a Sunday afternoon. William (?), the dispatcher, was friendly and attentive, and gave a totally accurate ETA. Jeremy Harris, the technician, was friendly, methodical, polite...the works. He didn't promise that our issue wouldn't recur, because one of the pipes is in need of eventual replacement. Instead, he suggested that at some point, we contact him or another plumber to fix the situation. That honesty was refreshing.

Overall, I couldn't have asked for a better experience. You'll see DrainWorks vans everywhere -- they've got the founder's picture on them. If you're gonna put your face on your vans, you better be darn sure run a great company. DrainWorks is definitely a great company.

10/10