DrainWorks as a company was courteous, professional, and was excellent in giving us an informed choice about what needed to be done with the sewers in our house.
Earlier this year, we had another company come in and do a substantial amount of work in our home. The other day we noticed that one of the repaired sewers of our home was giving off a foul odour.
The same day, DrainWorks had their technicians out to analyze the problem and show us what would be required to correct the problem properly and offered a fair price to do this work.
Over the next two days, DrainWorks sent in their digging crews to work on our home. They where here when they said they would and where done when they said they would be.
DrainWorks then sent out a technician to follow-up, examine the sewers with us, and made sure that everything was up to our satisfaction.
We're very happy with the service that DrainWorks has provided from start to finish and after having another company earlier this year do work for us can clearly see the difference in professional, complete service.
Thank you DrainWorks.
- Company Response
We appreciate your positive account of the service you received by DrainWorks. Reading the review I gather that you were very pleased. You make reference to DrainWorks as a courteous, professional, informing, fairly priced, timely company that went above and beyond to repair the mistakes left by another company. We thank you for this, but wonder why we fell short of a five star review?