I ran into drain problems about a week ago and Drain Works Plumbing was recommended to me. I called them and they promptly scheduled an appointment. When they came they quickly assessed the problem (I have a one hundred year old house which had original clay drains with significant tree root infiltration). This is not an item I had on my New Year's wish list but these things always happen when you never expect them. After the initial assessment and some initial work they strongly recommended I replace the clay drains. Not being familiar with this type of work I had a lot of questions and the supervisor took the time to very thoroughly explain what needed to be done and why. I approved the work and most of the drains were replaced in 3 days! The team who completed the work was very professional and organized. The work involved digging both outside the house and in the basement and I have to admit I was very apprehensive about how my house would look like at the end of it. To my surprise, they were able to replace the majority of the trains without much disruption. The exterior looks like it was never touched and the basement only requires one small room to be refurbished. Overall I am very happy with how everything went. The cost was reasonable for the work that was done and again, the staff very qualified, courteous, and professional. I would not hesitate to recommend Drain Works.
- Company Response
**Thanks Maggione** It was an absolute pleasure reading your review to learn that you were so happy with our service. It is very rewarding for us to know that we could be of assistance and for you to acknowledge our efforts. Thank you so much for sharing this experience with us. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing.