I had a clogged basement drain. I called Drainworks and was given a super fast response. They arrived right when they said they would. The service technician’s name was Matt (I hope I remembered that correctly) and was extremely professional. He explained everything he was doing, showed me on the camera afterwards, and gave good advice for any future work I need. From the gentleman I spoke to on the phone, to the technician at my house every thing was fantastic. AND as if the world isn’t small enough, it turns out The technician was the same one that came out in 2006 when I needed most of the sewer drain replaced (from the ancient clay to new plastic) and they were amazing then too. That was a big job, but they were fast, professional and very clean. Having the same staff 13 years later reflects very well on a company. Drainworks is my “go-to” plumbing’s company I call if I have a problem.
- Company Response
**Thanks Sarah** We appreciate your review and thank you for sharing your experience and for your recommendation. It is pleasing to know that we could again be of assistance and that you were happy with our service from start to finish. Thank you for choosing DrainWorks, we look forward to being the plumbing and drain service providers you will continue to rely on should you require service again in the future.