From the moment I spoke to William on the phone to the last handshake with Mathew when the job was complete, I could not have been more satisfied. I was given a high quote by another company and a friend recommended I call Drainworks. Best decision. Mathew was an amazing technician, he walked me through everything he was checking, investigating, after my sewer backed up in my basement. By the time he finished the service call, I had a clear understanding of the pipes in my house and that tree roots had caused my pipes to crack and back up. He showed me the camera footage, and took the time to answer all of my questions. Then the day of the job, was told 2 day job, finished by dinner time in 1 day...The crew and Frank were so polite, efficient, took great care of my property, by the time they were done you would never had known hours earlier there was a 7 foot hole in my garden. And my basement floor and tenant's apartment had no sign of bags of dirt and dug up floors. Mathew returned for inspection and again his personality and the way he communicates with customers, kudo's to Drainworks for finding him. He was efficient, clear and friendly...Great job! Thank you
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- Company Response
**Thanks Teresa** It was an absolute pleasure reading your review to learn just how satisfied you with our service, from start to finish. It is great to hear that you were recommended to us, and that now in turn you have referred our services by sharing your experience here with others. We strive to provide tpo notch customer service and it is very rewarding to know that our efforts were appreciated and acknowledged by you. Thank you for choosing DrainWorks. We do look forward to being the plumbing and drain service providers you can rely on.