Our basement toilet and shower slowed to the point where they would not drain at all. No amount of plunging, chemicals, or pouring water down the drain would make the pipes flow. Since this is a basement apartment, it was essential to get the pipes flowing. I called for emergency service, and Drainworks came within a few hours.
They put their camera down the drain from the front lawn access pipe. Just by putting it through the drain they were able to clear the blockage enough so that the toilet and shower were usable that same day. That was a big relief to us.
They showed us on the camera the tree roots that were clogging the drain (this is a 95-year-old house with clay pipe drains that are not in great condition).
They offered the service that would cut through the roots with high pressure water, which they said would keep the drains clear for at least a couple of years. We opted for that service, and they came the next day.
All of the workers were extremely courteous, helpful, and friendly. They took the time to show us everything that was happening inside the drains with their snake camera. We saw the roots inside before the treatment, and the clear drains afterwards.
All of this left us feeling very pleased with the service that Drainworks provided. I highly recommend them.
- Approximate cost of services:
- $1,600.00
- Company Response
**Thanks Writer in Residence** We are very grateful for the review. Thank you for sharing these kind words on the positive service experience you had with DrainWorks. It is very rewarding to know that you were so pleased with the service and that you are highly recommending our services. Thank you for the opportunity to be of assistance. We do look forward to being the plumbing and drain service providers you will continue to rely on, should you require assistance again.