Toronto, ON

Almost 13 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Arash Amini in Richmond hill

1 review RICHMOND HILL, ON Joined 2011/04/26

0/10

Clogged drain

Drain Services review in RICHMOND HILL

04/26/2011

This company has sent a person to fix my clogged drain. He put his camera first and then snake and after 1 hour try he said issue can not be fixed and he marked a place on my driveway and suggested through his written report that we should excavate that place for the cost of $2500.
So I said I will get back to you by tomorrow.
I called another company and they came over and fixed my issue they showed me with their camera that nothing is wrong in that place that they wanted to dig and charge me $2500.
One of the worst experience that I ever had with a contractor

I tried to call a manager , left 2 messages with no respond, will take the matter to small claims court

Job Price

Approximate cost of services:: $310.00

Was this review helpful?

Company Response: After snaking over 100 feet, the blockage was found to be on the city’s property. I had recommended to the customer to call the city first. We recommend this to prevent our equipment becoming stuck in the larger city drains. I explained to the customer that the camera would not pass the 68 foot mark which is the city property line. I further explained to the customer that the city may require an outside clean out be installed. If this was required, we could install one at 9 feet deep in the driveway at a cost of $2500.00 + hst including the fee of the service call. We at Drain Rescue take the time to explain to our customer’s exactly what we have found and the best solution to their problem. When we leave an estimate we also let the customer know that any further questions that they may have regarding it, to feel free to call us anytime to further explain to them what they don’t understand.

Michael in Milton

1 review Milton, ON Joined 2011/04/17

10/10

Plumbing repairs

Plumbing review in Milton

04/23/2011

Drain Rescue always does a great job when I call them. The plumber who did the repairs this time, was pleasant, friendly, informative and informed, went over the available options, was patient and polite and answered all my questions. I would recommend them for your plumbing needs if you want the job done well and right. Simar, Milton

Job Price

Approximate cost of services:: $800.00

Was this review helpful?

Company Response: Thank you Simar for your kind words.

Ken in Mississauga

1 review MISSISSAUGA, ON Joined 2011/04/19

10/10

Leaking Faucets

Plumbing review in MISSISSAUGA

04/19/2011

We had Wayne from Drain Rescue at our home and he was able to fix our faucets thet have been leaking for weeks now. Finally someone who was fast, efficient and also a very friendly gentelman. Ken and Anne, Mississauga

Job Price

Approximate cost of services:: $400.00

Was this review helpful?

Company Response: Thank you Ken and Anne for your kind words about our plumber Wayne. It was our pleasure to service your plumbing needs.

Michael in Milton

Milton, ON

Almost 13 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

S. U.

North York, ON

Almost 13 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Steve in Richmond hill

1 review Richmond Hill, ON Joined 2011/04/15

10/10

Leak in the basement

Fire & Water Damage Restoration review in Richmond Hill

04/15/2011

We had a slow leak in my basement and the technicians on the job did a great of fixing the problem, and then cleaning up. We were very impressed throughout the process, and then very relieved when we saw how tidy they left the area. Drain Rescue is very reliable and I would recommend their services for any plumbing problems to anyone else. Steve, Richmond Hill

Job Price

Approximate cost of services:: $345.00

Was this review helpful?

Company Response: Thanks Steve for your kinds words.

Tomas in Scarborough

1 review Scarborough, ON Joined 2011/04/14

10/10

Shower Repair

Plumbing review in Scarborough

04/14/2011

We had a major problem with our shower. We had Drain Rescue come out to our home to take a look at the issue. The plumber who showed up at our home quickly assessed the situation, and provided an upfront quote and the estimation on the amount of time it would take to fix. The repair was quickly done, and they cleaned up. This is the second time we have used Drain Rescue for our plumbing needs and we will continue to use them in future. HIghly recommended. Everyone we have dealt with at Drain Rescue have been friendly and very helpful. Tomas, Scarborough

Job Price