I have hired this company to take care of my lawn ( approx. 4,000 sf)
in the hope of reducing some weeds. I have some areas that show nice healthy grass and 2 parts are just a disgrace.
There was plenty of rain during this time and without wathering most of my lawn come back nicely, but 2 parts got so bad that I have no grass at all, just weeds. I think at this point the part that got damaged needs to be fully replaced. They do not offer me any help at all and do not refund my at all! ( $360.41)
Again: do not get this company to work for you!!!
This company has customer service representatives that answer the calls and need to be trained on customer service skills!
- Approximate cost of services:
- $6.00
- Company Response
Hi Klara, my name is Sarah and I am the Customer Service Manager at Doctor Green Services. I am sorry to hear that you are not happy with the weeds in the few areas of your lawn. We have you setup on a full year program for this year and with us working together you should see the lawn getting healthier with each application. We are scheduled to be returning to your property for another application of weed control soon and I have updated the notes on your file for the technician's to pay close attention to these areas for you. If you would like give me a call and we can discuss this further, you can reach me toll free at: 1-877-374-7336.