Downtown Lumber

Building Supplies and Hardware
176 Ossington Ave Toronto ON M6J 2Z7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

68%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Downtown Lumber

Average customer rating:
8.8 10 (11 reviews)

Sort by

Marni in Toronto
Marni in Toronto
6 reviews TORONTO, ON
10/10

Kitchen Renovation

I was planning to redo my kitchen using Ikea, but I received a recommendation from Bloor Dovercourt Appliances to try our Downtown Lumber. Boy were they right! From the start, Tatjana, the in house kitchen designer was great. She helped me every step of the way, from selecting cabinets and accessories to maximizing the space in my little galley kitchen. She was very knowledgeable and incredibly helpful, guiding me, a first time homebuyer through the entire process. I am extremely satisfied with the design, the product and the work that was done by the installers. Pricing was in line with Ikea, but the service here FAR exceeded what Ikea was able to offer. I love my new kitchen and I have Tatjana and her team to thank for that. I great experience - I have already recommended them to several friends who are looking to reno kitchens and bathrooms in the near future.

Was this review helpful?
megan in Toronto
megan in Toronto
11 reviews TORONTO, ON
10/10

Painting

Fast and helpful service - Downtown Lumber always has lots of knowledgeable staff on hand so my trips there are extremely efficient. They really prove that shopping at a big box store in the suburbs isn't always the best choice. Comparable prices on most items as well.

Was this review helpful?
Sarah in Toronto
Sarah in Toronto
24 reviews TORONTO, ON
7/10

bathroom faucet replacement

I was surprised to find that the downtown lumber store had such a wide selection of bathroom and kitchen faucets and the staff there helped me choose one that would work with my existing vanity and was easy enough for me to install myself. The prices are more expensive than I have seen elsewhere but you can't beat the convenience and the service.

Was this review helpful?
swilson in the west end
swilson in the west end
1 review Toronto, ON
10/10

Various Ongoing Projects

We have three rental properties in the area and the guys at Downtown have helped us through numerous projects - big and small. The product selection and prices are great, they know what they're talking about and they take the time to walk you through things and trouble shoot. We've been delighted to see them grow along with the neighbourhood!

Was this review helpful?
meetu
meetu
1 review Ajax, ON
7/10

kitchen

enjoy the quality of work, i love to buy any future lumber from this store. it was good experience. i like the service .i will tell my friend about lumber services. if any body ask me

Was this review helpful?
Donna in Little Italy
Donna in Little Italy
2 reviews Toronto, ON
9/10

bathroom renovation

We were first introduced to Downtown Lumber through the National Home Show and went to visit the Ossington location. We were surprised to see so much selection. Also, the staff was very helpful with suggestions. Although we just went in to buy a toilet, we actually came out ideas for a number of other items we may go back to purchase as a result.

Was this review helpful?
Tyler Queen West
Tyler Queen West
2 reviews Toronto, ON
8/10

Lighting in Kitchen

The Home Building Center "Downtown Lumber" was very helpful in selecting and providing ideas for our kitchen lighting. The Salesperson was able to make suggestions as to what type of lighting would be best for our kitchen.

Was this review helpful?
Brian from Ossington Village
Brian from Ossington Village
47 reviews Toronto, ON
9/10

Supplier for a whole renovation

Downtown Lumber is our local hardware store, only a block from where we've renovated a house over the last year. Their staff are great, and while they don't have every single product we need, the staff is great and tries very hard. It feels very much like a family business and they know us every time we go in there. They are also great with returns, which is useful when doing plumbing and electrical work where you don't always know what you want and sometimes have to buy extra pieces and return the ones you don't need. This place is beyond the local place, and others should travel to get here.

And don't forget they have a full lumberyard in the back, and made local deliveries of plywood and lumber within an hour of ordering them at the counter.

Was this review helpful?
Andre in Little Portugal
Andre in Little Portugal
13 reviews ,
8/10

Misc. Home Renovation Supplies

We're lucky to have Downtown Lumber nearby. If not for them, we'd have to drive out to a big box store. During my recent condo renovation I made frequent trips to buy things as small as dust masks, quarter rounds, PL premium, silicone sealant, and the other little things that you never have when you need!

Was this review helpful?
Natasha from Parkdale
Natasha from Parkdale
2 reviews Toronto, ON
9.8/10

Bathroom Renovation and general home repair

For superlative service and competitive pricing, forget the big-box stores and visit the gang at Downtown Lumber. Johnny, Tino and Max took great care of me as I fumbled my way through a bathroom renovation. From planning, to sourcing materials and trades, these guys are pros. The products selection is great, but it's the service and attention to detail that makes doing business here a pleasure.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about Downtown Lumber

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.