We called this company because we had trouble hooking up a new thermostat. They told us we needed a new control panel for the furnace. They hooked it up and furnace and thermostat worked. They did not however hook up the AC.They told us they want to come back and run new wire.When we followed up with them again, they now said we needed 2 transformers. We were upset so we got a friend of a friend who is a technician to come and hook up new wire for us as a favor. He fixed everything using new wire and said we probably did not need any parts to begin with only new wire. We were advised that is it probably best not to let this company inside the house again.
- Company Response
As a valued customer, we are regretful that after earning your business multiple times prior you were left feeling unsatisfied with our company. We strive to provide every customer with the best possible service and would love the chance to earn back your business and remind you why you chose our company in the past with success.