We had our fireplace installed and were quite happy with it although it leaves smoke residue on the glass very soon after it is serviced and cleaned. However, the last time we had it cleaned the glass was scratched extensively by the technician. This will cost several hundred dollars to replace. I will no longer have them in for service.

The job was well done and followed up. Don is a really nice guy to deal with. His staff are all very efficient and friendly. I highly recommend Don's Heating & Cooling.

Chris and Mike were courteous, respectful and they cleaned every area they used. Chris taught me how to use the remote—super helpful. Terry was an awesome salesman. I recommend Don’s to my family and friends regularly.

Very knowledgeable employees, efficient and fast service, went above and beyond to get the best results for us.

I called Don’s Heating & Cooling after noticing my furnace wasn’t running properly. They were here to check it that morning and came to the conclusion that it was unsafe to run. Terry and his team were very quick to go over different furnace options with us, and took the time and effort to make sure it was up and running within 24 hours. They were professional, informative, and caring. We would highly recommend their services.

The Service Representative was great, showed me the problem then fixed the problem! He was a nice polite young man and is a good representative for the company

Absolutely amazing service! When my furnace broke down over the coldest days of the year (-30!!) they provided speedy service. Very experienced and knowledgeable staff re: various product options. Don is extremery courteous, professional, prompt and reliable. I highly recommend them!!

Technician worked on connecting copper tube to my gas fireplace for approx 30 minutes. Told me that the line was kinked by me when I was standing behind him watching him kink it himself!! Terrible service! Will never use Don's Heating ever again!!

We had a problem with our air conditioner a year after installation, Don and his team came out assessed and took care of the the problem. Would use them again

Called these guys to get some warranty work done on my furnace. Specifically asked what the work was going to cost. Was told an amount plus hst. Well once the relatively simple job was complete I was handed an invoice for twice as much as I was quoted. Just another contractor who wishes to not explain what the TOTAL cost of a job will be for fear of losing a job. Once the job is done do they then explain their admin charges (almost $100!!) Disposal (?) charges ect ect. There is honest and straight forward businesses out there, you just need to find them