Don Mills Roofing

Roofing
Toronto ON M3A 1H1
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Roofing
Don Mills Roofing
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95%

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Reviews by rating (past 12 months)

Reviews for Don Mills Roofing

Average customer rating:
9.8 10 (100 reviews)

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Don M.
Don M.
1 review Toronto, ON
10/10

Had roof re-shingled

Not a big job. Just one day on our small back split.Arrived at 0730...done by 1530.Left the place cleaner than they found it...and it was clean to begin with.Great job communicating the work they were going to do. Answered every question we had thoroughly.I'd recommend John Landry's Don Mills Roofing to anyone. Super work.

Approximate cost of services:
$4,200.00
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Company Response

Hi Don,
Thanks for the kind words and recommendation . It was a pleasure to do work for you, call us anytime!

Private User
Private User
Private User reviews Toronto, ON
4/10

Repeat customer and very disappointed by customer servicce

I had the roof of my two storey house replaced by Don Mills Roofing in 2015 ($7000). I was not 100% satisfied with the work (caulking from the old flashing that was higher than the new one was not removed) but satisfied enough that I referred the company to my new neighbors after I moved / downsized to a (freehold) townhouse. There are 6 units in my complex. We all want new roofs. The owner was not returning our calls. When I contacted him, he remembered me and said he would come one day the following week to give us a quote without saying when exactly (very different service vs. the year before). I followed up with him twice by text a week later, to get an idea when he would come: no response. I called him back to find out what's going on and all I got was excuses for why he did not come or responded to my texts. "I am too busy, you guys are shopping around, I only go by referrals". Well, who does not get 2 or 3 quotes for a roof?? It's not like buying a pair of jeans. I did that last year (2015) and he did not seem to have any problem with that. Perhaps because he got the job? I confronted him and he finally admitted he was not interested, that he was only doing "bungalows". I told him he could have told me right away instead of making us waste our time. I would have understood. He never apologized and guess what, I will never recommend him again. It is sad because he came recommended by someone I trust. Good customer service and honesty are very important to me. He failed on many fronts by not coming back to remove the old caulking on my prior house, by not telling me right away he was not interested in the new work we had for him in 2016, and by disputing this review and saying he had never done business with me.

Review has 1 previous version
Approximate cost of services:
$7,000.00
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Company Response

Hi, I am sorry you were disappointed In our customer service. Although we service many bungalows in Don Mills we are not limited to bungalows, we do all sorts of roofing jobs. Please give us a call so we can discuss your concerns.

Mike D.
Mike D.
1 review Toronto, ON
10/10

Strip and single roof, remove and replace skylight.

Arrived on time, completed on time, very friendly and professional. Extremely clean worksite. Other then my brand new roof, no sign that they were even there. I already recommended them to 2 close friends and they were impressed with the quality of their work!

Approximate cost of services:
$6,500.00
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Company Response

Mike, we are so pleased you were totally satisfied with the work done, and the crew clean up.
Thank you for your kind words and for the referrals.

msalvagio
msalvagio
1 review Whitchurch Stouffville, ON
10/10

Roofing

I had a major problem with a leaking roof caused by ice damning during one winter that just wouldn't go away. I called Don Mills roofing and spoke with John who was both professional and honest in his assessment of the job and provided advice of what was needed to mitigate future damage to the home. John promptly prioritized his schedule and got a team out to my house as soon as the weather let up. The final result was more than I could of wished for and the team did an excellent job not only replacing the roof quickly but the job site was clean and junk free when they left.I would not hesitate to call on Don Mills roofing again and highly recommend them to any of my friends. Don Mills roofing took my stress away!Mark

Approximate cost of services:
$6,000.00
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Company Response

Mario,
It was a pleasure to have done work for you. Thanks for your business and for taking the time to submit the review for the job completed.

Evan
Evan
4 reviews Toronto, ON
10/10

shingles on roof

Don Mills removed and replaced shingles on roof. Great job and done within a day or two. Sufficient crew supplied to get it done quickly.

Approximate cost of services:
$4,000.00
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Company Response

Evan,
Thanks for the review, we take great pride in our great crew.
Thank you for your business.

R T.
R T.
1 review Toronto, ON
10/10

Roofing

Don Mills Roofing did a great job on our roof.John provided solid advice regarding colour choices for the roofing. He also installed a turbine roofing vent which is whisper quiet.They take every effort to leave the property looking clean or cleaner than it was. Don Mills Roofing does most of the roofs in the neighbourhood which is an attestment of the quality of the job they do.

Approximate cost of services:
$5,400.00
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Company Response

Thanks for the review, We love to work on keeping the quality of workmanship in Don Mills top notch!

Peter
Peter
1 review Toronto, ON
10/10

Roof shingling

They showed up on time and were finished early. They also did a great job at cleaning up. You'd never know they'd even been there.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the review Peter and for your business, we are glad you were satisfied with our clean up. The crew always takes pride in leaving our customers property clean or cleaner than when we arrived.

gregthompson
gregthompson
1 review Toronto, ON
10/10

Roof

On time, extremely clean, professional. 2nd time we have had them in 15 years and wont go anywhere else, only roofing company I recommend. Does excellent work and follow up for my clients. G. Thompson owner Twig's Lawn Cares

Approximate cost of services:
$2,200.00
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Company Response

Hi Greg,
Thanks for the review its great to have good feedback from
"Twigs lawn cares"
Thanks for your continuing referrals

dave.gooderham
dave.gooderham
1 review Aurora, ON
10/10

Roofing

Don Mills roofing completed a great job very organized ,quality work ,very neat and clean when finished.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the review.
Call us anytime it was a pleasure to work for you.

Mario
Mario
4 reviews Toronto, ON
10/10

Roof replacement, gutters, soffits and downspouts.

Excellent workmanship, high quality materials, friendly, reliable crew and impeccable clean up! A rarity to find all of this in the roofing business.

Approximate cost of services:
$5,300.00
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Company Response

Thanks for your kind words. We take pride in using only high quality materials and never cut corners.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Don Mills Roofing

Roofing Eavestrough Don Mills Roofing is a residential roofing company with over 35 years of experience. Our company was established in 1994 by third generation roofer, John Landry. We have built a strong reputation for providing dependable and quality workmanship that is consistently delivered on time and on budget.
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