Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

62%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Dominion Roofing

Average customer rating:
7.5 10 (71 reviews)

Sort by

Natalie
Natalie
3 reviews Toronto, ON
0/10

Roof Repair

In August 2017 i signed the contract with Dominion Roofing for the roof tuning up. The work has been done very quickly. According to the contract all holes were supposed to be mended, all gutters cleaned and secured, downpipe disconnected and I have also asked to change one piece of plywood (deck). One month later, i noticed huge overflow (gutters were not cleaned, the team left debris everywhere, downpipe wasn't disconnected). It took me more than month to get somebody to look at the problem. The technician came and cleaned North Side instead of South Side, redirecting downpipe so that it shoots the water into the neighbouring house. The roofers have also missed one hole (raccoons used it as the entry) and the area of the roof where "repair" had done started sinking. I have spent several months trying to get someone to finish the work and fix the problem. No show, just endless explanations.
My previous review has been removed and no one stays behind the warranty that DR is braging about.

3 of 3 people found this review helpful.
Was this review helpful? Yes No
John Ritchie from Toronto
John Ritchie from Toronto
3 reviews Toronto, ON
9/10

Repair Shingles on Roof

My wife and I had a good experience with Dominion Roofing. In the late Fall/early Winter, they re-shingled half of our roof and did a full tune-up on the older part. A couple of months later, we saw that a couple of shingles were flipped up on the older part (caused by wind, animals or whatever). Dominion Roofing came and fixed the shingles without charge, which made us very happy. Dominion obviously wants to please its customers and cares about its reputation. My wife and I have dealt with a few roofing companies over the years, but Dominion Roofing is the first one we have had confidence in.

0 of 1 people found this review helpful.
Was this review helpful?
J. C.
J. C.
4 reviews Toronto, ON
3/10

Patching a leaking roof over kitchen.

The job was to do an emergency patch to stop our leaking roof. We were expecting it to be fixed (we were told it should be okay until we get the roof redone.) We were away for a week and came back to water still coming in the kitchen window area. We have paid out $450.00 and still have a problem. We have since hired another company to re-shingle the whole roof.

2 of 2 people found this review helpful.
Was this review helpful?
Marsha
Marsha
6 reviews Toronto, ON
9/10

Roof

Everyone at Dominion is polite and helpful. I have had the company repair, or redo my roof a few times over the years. It is sometimes difficult to speak to the person in charge but I understand that he is frequently at worksites. Of course, roofing work depends on the weather and might have to be postponed, especially in the winter but the company tries to inform me if there are changes.
I had part of my roof done this time because I had a leak. I received a discount because the other portion of the roof had been done and was still under warranty.
I would recommend Dominion Roofing as an honest, caring company.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and the recommendation, Marsha! We believe in strong communication with our customers and strive to ensure everyone is always kept in the loop, especially when the weather dictates our ability to work. We look forward to servicing you again.

P C.
P C.
1 review Toronto, ON
10/10

Fascia repair

The work was done promptly, very well and at a competitive price. The staff were competent and courteous.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review, P.C.! Glad we could assist with your repair.

anil_sandal in Toronto
anil_sandal in Toronto
1 review Brampton, ON
10/10

ROOF TUNE UP

It was a good experience working with totally professional people. They
came as scheduled and updated me on phone what they have done and what is needed to be done. My roof was leaking. They fixed it which looks OK for now.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We really appreciate the review! Our Roof Tune-Up® is designed to address minor problems before they become major issues. Communication with our customers is key, in addition to attending to the problem itself, and we thank you for taking to the time to recognize this.

Satisfied c.
Satisfied c.
1 review Toronto, ON
10/10

Roofing

Very professional and responsive! They actually call you back when they say they will. Accommodated my needs and helpful. Will definitely call them again for my roofing needs.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review! We pride ourselves on communication with our customers and informing them every step of the way of the work we're doing. We look forward to servicing you again!

suzimcgee
suzimcgee
1 review Toronto, ON
10/10

Eavestrough needed to be reattached to the side of our second stormy.

Ryan and the other gentleman’s (forgot his name) work was absolutely amazing. I apologize for not getting back to you sooner. They said hello when they first started the job, as I saw them and wanted to warn them about my two very large dogs, one of which is a puppy and didn’t want them intimidated by their size.
I spoke with both guys at the middle part of the job, and at the end and they were very knowledgeable and friendly in explaining options for the future.
Your company is the second one that we had come out. The first turned out to be flakes, after saying they’d (3 different staff) called me to book the appointment and then sent an email saying they couldn’t get hold of me because they didn’t have my phone number???
From booking the appointment to explaining our future options, after completing the work, everyone was an absolute delight to deal with. Actually, I will be having the company back in the spring when the snow is gone to check our home over once again.
I’ve already told 2 people what a great service the company provides.
Thank you so very much for sending out two great guys who got the work done!!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks so much for the kind words! We agree that Ryan and Andrew's work is amazing, and we're thrilled that your experience with our team was very positive. Thank you also for the referrals! We look forward to serving you again.

Neighbour
Neighbour
2 reviews Toronto, ON
8/10

Skylight installation

They did the work efficiently, and don't balk at going up on roof in less-than-ideal weather. Everyone was pleasant & helpful.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking a moment to review our service. We're glad to have assisted with your skylight install. Much appreciated!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dominion Roofing

For more than 95 years, Dominion Roofing has been the go-to roofing contractor in Toronto and the GTA. Exceptional products, superior service, renowned innovation, and setting industry safety standards, has allowed Dominion Roofing to service more than 2 million customers. Whether residential or commercial, from roof repairs to re-roofing, we've got you covered!

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Roof repairs, Roof replacements, Roof assessments, Eavestroughs, Siding, Soffit & facia, Flashing, Venting, Skylights, Flat roofing
STYLES
Asphalt shingles, Cedar, Slate, Copper, Flat roofs, Customs
WEBSITE
http://www.dominionroofing.com
YEAR ESTABLISHED
1922
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Visa, Master Card, AMEX, Certified Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$395 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.