Brantford
Had a bill sent to us with previous owners name on it. Called to let them know of the mix up, and my concern on whether I was paying the right bill. Was on the phone for over an hour! They could not figure out how to correct this seemingly easy error. Was passed around from person to person. They asked for my lawyer information for some resson. Was so fed up with the run around I was receiving I told them to cancel my services. I am still on hold with the retention department as I write this and wonder if I’ll ever get of the phone again. Terrible service
- Approximate cost of services:
- $1.00
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