Enercare is an unethical company. We had 3 quotes for a new furnace and air conditioner, and the Enercare quote was twice as much as the other two quotes. On top of that, the equipment offered by Enercare was less energy efficient and lower quality. Additionally, we could not cancel our Enercare Heating Protection for 10 months (at $17.99 / month) because they said we were locked into an annual contract. Needless to say, we didn't need a heating protection plan if we had a brand new furnace. Enercare will happily charge for services on a monthly basis, but will not cancel on a monthly basis. This is unethical. Beware Enercare products and service plans, and if you need a new furnace be sure to get quotes.