We recently purchased a new vacuum for our pool which is awesome! We had a young man help us and he went through all the details to educate us on the new product technology. In addition, the owner Liz came by to see if we were satisfied and if we had any further questions. Excellent service by all! We went with a robotic vacuum Polaris P945 that climbs walls (even the stairs) and does a GREAT job. We decided to go with the added feature of a "Lift System" which I highly recommend. Love this vacuum!