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93%(69 reviews)
97%(1261 reviews)
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Duct Cleaning
Dial One Professional Duct Cleaning
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Reviews by rating (past 12 months)

Reviews for Dial One Professional Duct Cleaning

Average customer rating:
9.9 10 (677 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Cleaned ductwork

Two young men arrived early for their appointment did a fantastic job cleaning my ducts would hire them again in a heartbeat . Job well done. Thx guys

Approximate cost of services:
$300.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Sonya
Sonya
8 reviews Toronto, ON
10/10

WOW! WOW! WOW! What a Difference!

We bought a house and although it looked clean, it wasnt.

I vacuumed the floor register and within seconds clogged my vacuum, there was a ton of dust and debris. The first couple of days in the home all we did was sneeze, actually thought of moving out and renting the place!

Thats where Dial One came in - the before and after pictures tell the story. At least an inch of hair, fur, dust, crud and who know what else!

The real test?
NO MORE SNEEZING!

Aiman & Amjad - Thank you!!!
Youre pleasant to work with, thorough and professional.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Edvin
Edvin
2 reviews Toronto, ON
10/10

Professional duct cleaning.

Very happy with the provided service. The team is very professional and caring. We had to reschedule due to a last minute event, and they were very understanding.

Will not hesitate to call them in the future when needed.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Hilary
Hilary
5 reviews Toronto, ON
10/10

Great job!

MJ and his brother did an amazing job cleaning out our ducts after a significant reno. They were efficient and professional and did a great job. The place even smells cleaner!

Approximate cost of services:
$325.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Irving Etobicoke
Irving Etobicoke
4 reviews Toronto, ON
10/10

Rushed duct cleaning, under one hour

Update: The company stood behind its 100% satisfaction guarantee. They returned and addressed my concerns, explaining a small house can be completed quickly by pros. Regardless, they redid the job, provided good tips, and even replaced my dryer vent hose with a new one I had on hand. A class act. I am now fully satisfied and will recommend Dial ONE to others. 10/10 new rating.

Original:
Two techs arrived at 9:45 a.m. and were done in 50 minutes flat. You might expect that from a fly by night, but not from a company that has been around for years. The promise was for approx 2 hrs of time.

I complained: I was promised 2 hrs. The tech responded I was getting 8 years of experience and two guys. They normally work solo, but the other truck was out of commission, so they were doubling up today. Does that mean they doubled up on appointments?

Customers always expect years of experience from their service providers. Many local industry websites state a range of 2 to 4 hrs for cleaning ducts, using two techs. My job was less than 1 hr.

They forgot to take out the furnace filter. A clean Carrier original, costing $60 was destroyed and shown to me afterwards, caked in dirt. Isnt that also a sign the ducts can use more cleaning time?

I have a large intake vent in the basement. Looking at the screws, there was no attempt to remove the vent.

The tech said there is a satisfaction guarantee, and I can bring it up to the company. Here I am, wanting to learn more.

Approximate cost of services:
$339.00
0 of 1 people found this review helpful.
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Company Response

Irving and I have been in contact. We are working on a date to address concerns. Whether or not the workmanship is good or not in my opinion. I will work to my best ability to ensure he will be confident with us. This is most important!!
Updates will follow.

Private User
Private User
Private User reviews Toronto, ON
10/10

Duck cleaning / dryer vent

The service man did a great job . Very professional and friendly team .
I will definitely use this company again and refer them to everyone I know .

Thank you to Will for booking and accommodating my schedule.
Thank you Amjad & Aman for doing a fantastic job.

Margie

Approximate cost of services:
$36,700.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Private User
Private User
Private User reviews Toronto, ON
10/10

DUCT CLEANING

GREAT JOB! HIGHLY RECOMMENDED. THEY WERE CURTEOUS AND FAST. THEY PAID ATTENTION TO DETAIL.
THANK YOU
TP

Approximate cost of services:
$400.00
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Company Response

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Private User
Private User
Private User reviews Toronto, ON
10/10

Duct cleaning

Great service and friendly professionals. They cleaned and sanitized my ducts very effectively. They even showed me before and after pictures. I could not believe how much dust was removed. I would highly recommend this company.

Approximate cost of services:
$299.00
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Company Response

Hello

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

Aamir
Aamir
0 reviews Pickering, ON
1/10

Duct cleaning but job finish in rush and left 1 return duct and one air vent duct unclean

Called the dial one by reading home star review but they came fast which is good but their main vacuum pipe is keep breaking up in middle of work. Also technician has to tape it all the time to finish the job. He forgot to remove the filter before job. Usually return duct clean by unscrew the cover he just want to finish the job faster so he didnt care to unscrew the return duct and just put the air nozzle in through the slot of the cover and said its clean. Also he forgot 1 air vent and 1 return duct vent.

Well, I was completely not happy with their service also they dont listen to customer and not answer the questions of any doubt regarding work and service.

Technician seem like in rush. So, for the next time I am definitely not going with this company for work.

Approximate cost of services:
$326.00
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Company Response

Hello. Aamir

This is horrible that this is happened to you! I wish you would've called us and expressed some concern. This way we could remedy this issue right away and put all of our minds at ease.
I've looked back at the recent records and I can't find you anywhere? I've been dying to reach out but sadly this is the only forum to find you.
Unfortunately these things happen every once and while ,but the mark of good company vrs a bad is how it's dealt with when problems arise.
I can confidently say I'm 100 percent behind you and willing to fix modify or redo whatever.
My techs are amazing workers. Although sometimes like me like you. Sometimes we are off. We all have issues like family,health,money and whatever else they can toss at us.
I ask for forgiveness and a 2nd chance. Please give me a call at 905-926-3884. I'll ensure you'll get your money and times worth. Sincerely joe.

Hello aamir (sept 10th) please call. I'll take care of all concerns

Hello aamir (sept 13th ) please call me direct. Thx joe

Hello aamir (sept 19th) please call me direct. Thx joe

Hello aamir (sept 26th ) please call me direct. Thx joe

Update. Sept 29th
I've done my best to contact Aamir. We have zero record of this Job. No contact number,address or email. I'm not 100 percent confident we even did the job?
In the review it says. "I was not completely happy with their service also they don't Listen" I feel if this was a legitimate review contact would have been made by now. Considering there is a email alert every time I post a word. I feel I do listen and im ready to address anything negative or positive I've officially been in business 20 years . I've cleaned ducts now for 25 years I'm very good at what I do. If you are real Aamir I can exceed your expectations.

Calvert in Toronto
Calvert in Toronto
2 reviews Oshawa, ON
10/10

Air Duct Cleaning

I was extremely impressed by their work and service. When I initially called I spoke with Will and he was very helpful and knowledgeable. The on-site technician (MJ) was very knowledgeable, skilled, competent and proficient. He was very clear about explaining the process with me and provided before and after photos. He also gave me some good house keeping best practices in regards to the maintenance and efficiency for my furnace. Highly recommend Dial One Duct Cleaning.

Approximate cost of services:
$326.00
Was this review helpful?
Company Response

Hello

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dial One Professional Duct Cleaning

Dial One Professional Duct Cleaning™ has been servicing the Southern Ontario area for nearly 16 years with great success. Over these years we have had the opportunity to service an extensive number of clients, ranging from ultra high end residential and commercial to community based residential homes and Businesses. Owner ...
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