We have hired DGH Doors to install new garage doors couple of years ago.
The experience we had I would say was really mixed.
Dave himself was a pleasant guy, he recommended that we go with "top" quality Garaga doors (would not recommend to anybody).
We agreed on the price and waited for installers to show up.
It took this company three attempts to install our garage doors. At first they ordered the wrong door panels, ( the crew that works for Dave is the worst, unprofessional and doesn't have the skills for the job), then they installed our door with huge gaps and no proper alignment, the rubber part of the door had to be replaced because it got damaged from too much tearing. After all those attempts to correct the mistakes it seemed we where done with it. But sorry to say it's been couple of years now and my husband has constantly to repair the door himself, because the screws in the door just keep on falling out and who knows for how long this door will last.
Over all I am dissatisfied with the product and and the service. There are much cheaper installers with more expertise in what they do.
Sorry, but I would not recommend this company.
- Approximate cost of services:
- $2,100.00
- Company Response
Very sorry to hear your feelings after all this time. We at DGH Doors are very curious as to why it has taken 2 years to write a review and if there was a problem especially to the extent of what you have said, How come we have never heard from you either by telephone or email concerning WARRENTY issues.
We do offer full warrenty of 1 year parts and labor + manufacturers warrenty.
Thanks