Delta Air Systems

We've bought and installed the new furnace and air conditioner with Delta Air Systems in May. Great job - from sales (thanks Scott!) explaining our options to the installation and doing the paperwork for rebates. No mess, everything is tidy. Everything is working as expected.

SALES: Scott was very knowledgeable and answered all our questions. He recommended our units and we are completely satisfied.

WAIT PERIOD TO INSTALL: Only a week and a half which surprised us considering that we signed the contract during the humid heat wave.

SERVICE: Exemplary, clean and professional installation by Dale & Jason.

We are very pleased with the Delta Air Systems and highly recommend them.

Scott in Sales took a great deal of time explaining different options for us to consider. He was very pleasant to work with and was concerned that we get the best system for our needs. At no time did we feel pressured to buy.

Scott and Cody (the installers) were very professional in the installation. They were responsive to any questions we had. They cleaned up both inside and outside. They completed the job in the time frame quoted, despite the heat wave they were working in.

The products we selected were eligible for rebates from both the government and the manufacturer. Delta staff were very helpful in completing the necessary forms and e-links for us.

We had a new furnace and air conditioner installed mid June 2012 by Delta airsystems Waterloo and were very impressed with the professionalism shown by both the sales rep.Scott Padfield and the two installers Scott and Chris. To-day,it is extremely difficult to find a company of this calibre and would highly recommend them.

Ron and Mary.

I was very impressed with our furnace replacement and AC install from Delta. Scott was absolutely excellent in providing his quote as he made sure we were very well educated in something we had little experience in. Once the day came for the install, Chris and his team were very professional and I was impressed that they were able to run the AC pipe from the side of the house to the furnace room without any damage in the ceiling. (Other quote mentioned that they have to cut holes in the ceiling to do the same work.) the install was quick and cleanup was well done. Highly recommended!

Delta is a very professional outfit. Scott, the estimator, did a full heat gain/loss calculation using the architect's drawings, and answered my many questions courteously and promptly. Dale, the installer did a very thorough, neat and efficient job; fixed the substandard piping, venting and ductwork of numerous prior contractors (my house is 60 years old); and provided several 'extras' to help future maintainability. Delta installed equipment with top efficiency and comfort performance at a price competitive with some competitors' "standard issue" units. I would recommend them to any homeowner.

The salesmen from Delta Air Systems, Scott Padfield, came to our house and really spent the time to answer all my concerns and find out the air solution that would be best suited for us. Unlike some competitors that were trying to coerce me in one direction or another, Scott took the time to educate me and left me option. I decided, for instance, not to purchase a new air conditioning system at this time, leaving some cash flow for other renovations around the house.

Scott also suggested further repairs one could do eventually. I will definitely work with him in the future.

The installer that came over was Dale Chambers. He was helped by Jason. Dale and Jason did a very good job and left my basement very clean. When Dale hit a snag with the original plan, he quickly arranged for Scott to present me with options. He also gave me his own opinion (very valuable given his years of expertise in installation) and told me not to rush in making a decision.

Overall, a very pleasant experience.

We were very pleased with Delta Air Systems. They wre able to give us friendly and outstanding service. Charles Semple was very helpful in selcting our system, and Christine Watkins was organized in helping me fill out my required paperwork. Not to forget the installer and the plumber for the units were very respectful and courteous. We will highly recommend Delta air systems to future friends and family.

Delta staff and trades people were very professional. Ryan inspected our furnace and suggested we have the furnace coil cleaned while he was already at our home. This avoided the extra cost of a second service call. On the morning the furnace was installed Rachel (Delta Customer Service) called ahead of her arrival to ask if we wanted a coffee. She arrived a few minutes later with coffee for furnace installers Shawn and Brian. Shawn and Brian explained every step of their work, they worked clean and quietly. Everyone involved phoned before arriving at our home. Everything was in writing, estimates adhered to, they handled all paperwork, and repaired the wall where the old thermostat was removed. Rachel returned to our home the following week for a follow-up to see if we had any questions about the work Delta had completed. My husband and I are pleased to recommend Delta Air Systems very highly.