Decor-Rest Furniture

Furniture Designers & Custom Builders
511 Chrislea Rd Vaughan ON L4L 8N6
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63%

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Reviews for Decor-Rest Furniture

Average customer rating:
7.8 10 (86 reviews)

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Roz from Creative Interiors
Roz from Creative Interiors
0 reviews Toronto, ON
10/10

Custom upholstered furniture

I recently ordered Custom
Upholstered furniture for a client’s home
The furniture arrived earlier that expected.
It is gorgeous, the client is delighted.
It was a positive experience dealing with
Angie, my salesperson.
Thank you Decorest for another satisfied
client. Looking forward to doing business
with you in the near future.

Roz Page
Creative Interiors
647 291 8848
rozpage@gmail.com

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Company Response

Thank you so much for your kind words Roz! We appreciate YOU and hope you continue to support Decor-Rest Furniture for the many years to come.

Shanelle in Moncton
Shanelle in Moncton
1 review Moncton, NB
0/10

Absolute garbage

If you don't plan on using/sitting on your couch, this is the couch for you! If you just want it for decoration in that room you never go in - maybe go with this couch. If you plan on actually sitting on your couch may I suggest a Lazy Boy or any other brand for that matter. Do you have children? a cat? maybe a dog? Then do not buy this couch as it will spontaneously combust. Mine ripped in several spots at the seams (it was literally busting at the seams). When I first bought the couch they did replace a couple coverings as they ripped almost instantly. I did express my concerns of it happening again as I could now tell how cheap the couch was made. Well less than a year later - Surprise! they have ripped again as well in several other spots. Thank god I don't have children or the couch would have only lasted a week. Did I mention I barely use the couch and I also have a Lazy Boy in the same room which I have had for 10 years and theres not a snag or rip to be seen!? They said they would not replace the covering from "EXCESSIVE USE BY PETS." The "excessive" use they are referring to is a ten-pound shih tzu occasionally napping on the couch, and only when we are present. It is more accurate to say that light-to-moderate use by pets have caused damage to the inferior stitching. I've also attach a photo or the rips and my dog using the couch "excessively"

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Disappointed in Vaughan
Disappointed in Vaughan
1 review Courtenay, BC
0/10

Fabric Pilling

After careful research we bought our couch. Feeling confident in our choice and proud to support a Canadian company. Our couch started pilling after about 3 months. It looks like it's 20 years old and is only a year old. I made a complaint and I had been told by the company that it is natural wear and tear and that I need to shave my couch. I did this with no difference. I finally made an official complaint close to the end of my warranty and have been told it’s from my cats and vacuuming.. If this is so, why do I have a forty year old lazy boy recliners which looks newer than this couch. Same room, same cats, same family. The company refuses to budge on helping with this matter. This company came highly recommended and I am very disappointed. Clearly their customer service is no longer what it used to be.

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Company Response

Hi there, I would like to speak with you to further look into this case. If you may please email me at info@decor-rest.com with your contact information so that I could call you at your earliest convenience. Thank you and hope to hear from you soon.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Love our new furniture

My husband & I were in the market for some new furniture and when we moved we decided the timing was right. We instantly loved Decor-Rest and the quality. It's Canadian made and upon sitting on some couches you could tell they were made to last.
We chose a black herringbone pattern for the couches and cream/black foe the chairs (we have young kids and wanted something that would stand up to them and also fit in with the paint colours now and if we chose to change). We love our furniture and get so many compliments on both the colours and comfort.

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Company Response

Thank you so very much for your kind words! We hope you continue to support Decor-Rest Furniture for the many years to come.

Mohammad from Toronto
Mohammad from Toronto
5 reviews Scarborough, ON
0/10

Sofas

I posted a review about 8 months ago.  My sofa had a big gap in the cushions and my ottoman fabric was pilling.  I e-mailed decor rest twice as they had asked me to get in contact with them about the problem and haven't heard from them at all!!!

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Company Response

Hello Mohammad, could you please give me your contact information so that I could call you? You may email me your info at Aisan@Decor-Rest.com. I hope to hear from you soon. Thank you, Aisan.

Keri Jenkins in Vaughan
Keri Jenkins in Vaughan
1 review Vaughan, ON
10/10

Sofa chair pillows AND curtains

I don’t write reviews often, but this company deserves recognition for it’s white glove service! I purchased a sofa & chair which honestly is the best furniture I’ve ever looked at & sat on, everyone who comes over says the same thing. The men who delivered the furniture were so polite & very professional. They placed my furniture with such passion & carefully too! They put protection stickies on the legs too!! In addition, I asked the store I got my furniture from I could get the fabric I chose for my pillows in yardage so I could get curtains made, they said they spoke with the manufacturer and it’s a YES! I am beyond happy with the company, service, quality, & recently found out that everything is made here in Canada. This is a big bonus knowing it’s made minutes away from home & not overseas. Relieving to know I’ll always be able to get in touch with them for any reason. Thank you Decor-Rest!

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Company Response

Keri thank you so much for taking the time to share your kind words with us & the public! Happy to hear you are pleased with our service, your new furniture and your new custom made curtains too! We hope you continue to support Decor-Rest for many years to come. Feel free to share your #DecorRest photos on Instagram or Facebook!

Drew in Vaughan
Drew in Vaughan
1 review Vaughan, ON
10/10

SWAPPING DECOR REST FURNITURE FOR DECOR REST FURNITURE

We have had our living room furniture for over 8 years and it still looks the same as it did when we first purchased it. The quality and look of the design is well worth every penny we spent on the purchase. Sadly for me but happily for my wife, this year we will finally be getting an upgrade in our furniture and gladly will be purchasing Decor-Rest furniture again!

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Company Response

Thank you for your kind words Mr. McMillan. We are really happy for your wife, and you of course! Hope you both continue to support Decor-Rest furniture for the many years to come. Feel free to share your new #DecorRest furniture on any one of our social media platforms. Thanks again!

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