I had occasion to contact DanMac Plumbing to have my water
supply increased from 1/2-inch to 3/4-inch; therefore requiring
excavation. This lead me to fear quite a mess after it was
Not so. The three fellows who did the job were great, polite
and neat. All the excavated soil was captured on plywood, and
returned to its original spot at the conclusion. None was left
on the sidewalk, on the roadway, etc, as I have seen at other
And no sink-hole developed a week after the backfilling was
I was impressed.
So much, that I have called them 3 times now, all with the same
Vivian, in the office, answers calls promptly, and with all the
information you need.
James, the dispatcher, was exceptional. As with all work tasks,
the "perfect" schedule does not exist. The previous job can
never be predicted to-the-minute. But I was not left waiting in
the abyss which some companies leave you. When Chris, the
technician for my job, was tied up later at the last job, James
was on the phone to me, advising, and giving me the most
current arrival time at my location. Then, as soon as Chris was
en route to my place, I was contacted again by James, to give
me the current arrival time. It was accurage.
Chris came and was as neat and polite as the previous staff....
and efficient. He was finished in about 1/2-hour and on his
The lead person, Stewart MacCan, has been an excellent source
of advice on how my jobs should be done well, and at the lowest
cost for the customer. What else can be requested. I have
recommended www.danmacplumbing.com to all my colleagues
at my work place. If anyone reading this has questions for me,
feel free to ask at firstname.lastname@example.org. Ross Virgin,