A plumber (he never gave us his name) from Danmac came to our condo to disconnect the dishwasher so that other repairmen could fix the kitchen cabinetry. The plumber told us that he would "be right back" to reconnect the dishwasher, but three hours later, he still hasn't shown up. What does "be right back" mean in the plumbing world? Now, we are unable to use not only our dishwasher, but also our kitchen sink, because the pipes leak when we turn on the tap, which, we are told, is certainly not supposed to happen. We are severely dissatisfied with this service and we will never use Danmac again.
- Approximate cost of services:
- $100.00
- Company Response
For this particular job we were working under the specific instructions of a general contractor and unfortunately there was some miscommunication about the timing and the job scope. Ultimately we did return and do the reinstall. I hope everything was done to your satisfaction.