2 reviews Toronto, ON Joined 2009/09/19

10/10

Engineered Hardwood Flooring and carpeting

Floor Laying & Refinishing review in Toronto

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

08/14/2012

I needed to finish my basement floor and remove of ruined carpet. This was done quickly and well and looks good. They also carpeted the stairs which was Well Done . The finished Engineered Hardwood Floor and Edges looks EXCELLENT. The Job was very professional and done on-time and reliably.

Job Price

Approximate cost of services:: $3,500.00

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Company Response: Hi Don, Thank you for your kind review! We are so thrilled to hear how happy you were with our service. If you ever need our help again, you know where to find us! We wish you the best of luck! TONY

Tania in east york

5 reviews Toronto, ON Joined 2012/08/09

10/10

Staircase Runners, Custom Area rug

Carpet & Rug Retailers review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

08/09/2012

Great carpet selection and best customer service in the city! I am a repeated customer and Tony always makes sure all of our projects are installed ON-TIME and with no surprises.

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Hi Tania, Thank you for your review! It has been a pleasure to do business with a client like you! We hope you are finally settling into your beautiful new place. Hope to see you again in the future. TONY

sue in east york

1 review East York, ON Joined 2012/07/30

10/10

kitchen, Porch, Hallway Carpet

Floor Laying & Refinishing review in East York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

07/30/2012

Tony,is attentive, with a quality of customer service rearly seen in other sales personal. i.e(custom carpeting). His products are top quality. He breathes satisfaction. Thank for your service
Kitchen, Porch , Hallway carpeting

Job Price

Approximate cost of services:: $232.00

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Company Response: Hi sue, it was a pleasure meeting you. Thanks again for the opportunity and the review. Kind regards. TONY

Paula

6 reviews Toronto, ON Joined 2011/08/23

1/10

Carpet installation

Carpet Installers review in Toronto

07/05/2012

I chose this company to support a local business, and as someone who usually screens pretty carefully I didn't do the leg work before hiring Tony to install carpet.

From the start I got the sense that I was receiving good customer service, as Tony suggested that he bring the samples right to my home. Makes sense. Problem is things got pushy and before he left we had handed over a 75% deposit on the work without interviewing anyone else. My bad.

The design that was recommended for the carpet runner looked terrible once I saw the piece that was cut on the landing. (All during the installation Tony likes to talk your ear off BTW, I had to make sure I was keeping an eye on the installation). Fortunately I caught it and asked them to fix it, for which a) we were blamed for the mistake and b) we were charged extra to fix it. Unbelievable.

After I paid him to get them out of the house (never again) I sent photos of the install to a reputable carpet company with info on the brand of carpet and was told that it shouldn't be used on staircases because the staples will show. So we were sold poor quality materials for the job. Do not hire.

Job Price

Approximate cost of services:: $1,000.00

3 of 3 people found this review helpful.

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Company Response: Paula we regret for not having been able to meet your expectations for the installation. Our process for selection has for the most part worked great for our customers, but in light of your dissatisfaction we have made some change. As per the information being given to you by another company I would have to disagree. Its sad that another company would so easily put another companies reputation under the bus all for the sake of a possible job. We respect your feedback on the work we did and have taken what we feel necessary to heart with the hopes of bettering ourselves for the future.

jon in east york

1 review East York, ON Joined 2008/11/06

First Review

10/10

tiles

Tile & Stone Contractors review in East York

11/06/2008

It was remarkable work when I came to my house I was surprised to see the job was finished it was our first time we did any thing with our floor
great work tony

Job Price

Approximate cost of services:: $600.00

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Company Response: Hi Jon, We appreciate the great review. We are happy to hear you were thrilled with our work! It has been a pleasure to meet you and help you out in the time of need. Hope to see you again in the future. Tony

Danforth Carpet Connection

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