Custom Maids

House & Apartment Cleaning
Suite 1508, 2 Carlton Street Toronto ON M5B 1J3
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86%

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Reviews by rating (past 12 months)

Reviews for Custom Maids

Average customer rating:
8.4 10 (67 reviews)

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Yvonne in Old Toronto
Yvonne in Old Toronto
1 review Toronto, ON
10/10

Amazing service

Thanks Linda for your great service. I appreciated every little detail you attended to. Your work is top notch. I will definitely be making future appointments.
See you very soon.
Yvonne.

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Company Response

Dear Yvonne: Thank you for your commendation! We appreciate your remarks a great deal. It is truly our pleasure and honor to serve you. We will be sure to pass on your applause to your cleaner, Linda!

Eugenio in Old Toronto
Eugenio in Old Toronto
1 review Toronto, ON
6/10

Protect your staff and your customers

You as employer should provide your cleaners with proper uniform, to protect themselves and to protect your customers and their home.
If you let them wear whatever they want, especially in hot weather, your cleaners are likely to get both more easily scratch, cuts and wet with sweat that turns out to be disrespectful of your customers and of his place that needs to be cleaned and not messed up.
Taking into account how much you charge your customers please devote a small percentage of that money to meet this requirement of distinction for your cleaners.

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Company Response

Dear Eugenio S: Thank you for your suggestion and for your feedback.

Tyrone in Ottawa
Tyrone in Ottawa
0 reviews Toronto, ON
10/10

Splendid Service!

I have an all white studio that I wanted to beam and I called on Custom Maids Toronto rather randomly. The service offered was extraordinary! The agent I spoke with via phone was detailed and all was done as she described. The team member arrived promptly to render the service, she was also very professional, diligent and did a fine job! My studio is sparkling!!! I don't even want to move a thing. It's well worth the price.

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Company Response

Dear Tyrone: Wow! It's sounds like Neziah did an incredible job, and to be honest, we're not surprised. Thanks for the awesome review, and we're glad your home got the TLC it deserves. Angela & everyone at Custom Maids Toronto

Tham in Toronto
Tham in Toronto
0 reviews Toronto, ON
10/10

Excellent Cleaner

I just want to say that my cleaner from Custom Maids is wonderful !! Ms. Lupe goes over and beyond in making my apartment looking and smelling fresh. I'm in a wheelchair so its hard for me to wash my floors and clean the bathroom, so she does it all for me. She also rearranges and cleans extra things just for the final touch.
Ms. Lupe is amazing !

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Company Response

Dear Tham in Toronto, Wow! What a great way to start our day! Thank you! We appreciate your review a great deal and will certainly pass on your kind words to Lupe. You know, Lupe has worked with CUSTOM MAIDS since 2007 and is certainly one of our very best and most contentious employees. We simply adore her as do ALL of her clients. Warmest regards, CUSTOM MAIDS TORONTO

Smurfy in Mississauga
Smurfy in Mississauga
0 reviews Toronto, ON
7/10

Good Customer Service Team & Friendly Cleaner

Really nice cleaning lady came and customer service team was really helpful and friendly. Can customer tailor cleaning needs. Only issue was not enough time to finish cleaning everything as stated or cleaner wasn't aware of what was priority to clean when arrived. Would still use this company again. :)

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Company Response

Dear Smurfy: Thank you for your frank appraisal of Custom Maids services. We appreciate your candor and will incorporate your feedback into our ongoing training. Thank you for the privilege you have given us to serve you. Angela & everyone at Custom Maids Toronto

Private User
Private User
Private User reviews Toronto, ON
10/10

Thank you

I have used this service several times . I have had two different ladies come to clean my condo. Both were on time, pleasant, polite, careful and did a terrific job! I asked to have the inside of my fridge cleaned and it was no problem at all. I am very impressed with how professional this service is.
Thank you

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Company Response

Thank you for your very kind words and such positive feedback! Thank you for the privilege you have given us to serve you. We look forward to a long and pleasant association!

swetha a in Old Toronto
swetha a in Old Toronto
1 review Toronto, ON
10/10

Excellent House Cleaning Services

After some research I zeroed down on Custom Maids for House cleaning for our 1 Bed apartment. Easy co-ordination & scheduling at very short notice. Very efficient cleaners who know their job well and need no monitoring. Each time I have used their services I've been even delighted. If you are looking for Reliable, Efficient & Spotless cleaning services then you should try Custom Maids. Thank you Custom Maids

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Company Response

Thank you for your wonderful review of CUSTOM MAIDS! Your words of commendation are more than we could have ever hoped for! We do, indeed, work very hard to provide the highest level of service for our clients . . . so it is very gratifying and encouraging to read your words and know that it is all “worthwhile.” Warmest regards, all of us here at CUSTOM MAIDS

guptamai in Old Toronto
guptamai in Old Toronto
1 review Toronto, ON
10/10

excellent service!

They are a great place for coordinating regular cleaning!
Customer service is great, easy to access and they are happy to help you find the cleaner that is the perfect fit for your needs.

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Company Response

Dear Guptamai: Thank you very much for taking time out to review Custom Maids on Homestars! We are very grateful and we so appreciate your willingness to tell others about your experience with our company! Thank you so much! Angela and all of us here at CUSTOM MAIDS

Abi in Toronto
Abi in Toronto
0 reviews Toronto, ON
10/10

Excellent experience

Juan came by and cleaned my house. He was very nice and did a fantastic job. Took his time and even stayed late to make sure everything was complete. Will use agai.

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Company Response

Dear Abi in Toronto:

Thank you for rating your Custom Maid Juan 10/10 stars! We will be sure to pass on your praise to Juan! We are grateful for the privilege you have given us to serve you. We look forward to a long and pleasant association! Angela and everyone at Custom Maids Toronto

Sathish Krishnan in Woodbridge
Sathish Krishnan in Woodbridge
0 reviews Toronto, ON
10/10

Excellent Service by Custom Maids

I would highly recommend Custom Maids for this unique and 'custom' cleaning options they provide, which I don't usually find it with other cleaning services in the GTA. When there is an urgent need for cleaning, I usually call Custom Maids and they would be able to fulfill my rush request and send a maid immediately onsite. I will continue to contact Custom Maids for my future cleaning needs and their 'custom' cleaning option is what I am really impressed with.

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Company Response

Dear Sathish Krishnan:

THANK YOU for your positive feedback!
Your encouraging words make it all so worthwhile and we are so grateful.
Warmest regards from Angela, Stephanie and all of us here at Custom Maids!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Maids

Celebrating 40 Years as a Leading Toronto Maid Service and More Than 2 Million Homes Cleaned! Browse our site and discover why thousands of Toronto residents have their houses and apartments cleaned by CUSTOM MAIDS.
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