Markae Closets & Design

Formerly Custom Closet Organizers Inc. Shelving Outlet.
Closet & Storage Solutions
250 Rayette Rd., Unit 16 Vaughan ON L4K 2G6
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Reviews for Markae Closets & Design

Average customer rating:
9.6 10 (83 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Custom closet and cabinets

Kaylie was excellent and came up with creative design solutions for our home. We had a custom closet built and cabinets installed around our fireplace. We are absolutely thrilled with the final product!

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Company Response

Fantastic! We are absolutely elated to hear that you are thrilled with your custom closets and fireplace cabinets! We thank you for your business and hope to work with you again in the future.

tmeta in Toronto
tmeta in Toronto
1 review Vaughan, ON
10/10

Custom Closets

Have used Markae Closets & Design numerous times over the past several years and have always been impressed with the service and quality of their closets. Would definitely recommend them to any friends or family thinking of installing custom closets

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Company Response

Thank you for the kind words. We are thrilled to hear you are impressed with our service and quality and we hope you enjoy your closets for years to come.

Chirag in Maple
Chirag in Maple
1 review Vaughan, ON
10/10

Extremely Satisfied!

We just had 2 projects completed by Markae Closets & Design and could not be more thrilled with the final outcome. Our custom cabinets around our fireplace turned out better than we expected, as did our custom hallway closet. Kaylie was our design consultant and was phenomenal to work with. She was extremely patient and accommodating from the first time we met and was always available to discuss and make any changes to our plans.

We will definitely be using Markae again and would recommend them to anyone looking to get work done.

Chirag & Tina Patel

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Company Response

Thank you! We are very happy to hear we exceeded your expectations. You were a real pleasure to work with and your fireplace cabinets look fantastic!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Entrance, Walk in, and Den Closets

Excellent service from start to finish! Designer listened carefully and provided awesome and functional ideas. Installers were on time and did a great job. My condo was spotless when they left!

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Company Response

Thank you for your support! We are thrilled to hear you enjoyed your experience with us!

Maureen in Coldwater
Maureen in Coldwater
1 review Coldwater, ON
10/10

Library,4 closets

We purchased a new house and had 500 books so we wanted to change a loft into a library. We also wanted to organize two walk-in closets. Kaylie came out and gave us a lot of good suggestions. I always have a lot of trouble making up my mind.....she was the most patient and accommodating person......always ready to help with no pressure. They were eventually installed and there was a small problem......immediately they came out.....and fixed it......no fuss or bother. Martin who installed the project was the nicest person and very talented as was his helper. We went on to have two more closets organized. I was very impressed with this company.

I can't say enough nice things about this company.

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Company Response

Thanks for the great review Maureen! It was a pleasure working with you and we hope you enjoy your library and closets for many years to come.

10/10

Closet Organizing Solution

My wife and I bought an old house mid-town Toronto which had only one 4’ wide reach-in closet in the entire house. She and I both had a lot of clothes and we needed to come up with new ways to add storage. Kaylie came out to meet with us. She suggested we take one wall of our bedroom and turn it into a closet; half for me with double hanging and shelves, and the other half for my wife also with double hanging and shelves. At first I was hesitant because we would be losing 2’ of our bedroom, but then Kaylie suggested we run frameless sliding mirror doors in front which would “make the room feel bigger”. We went ahead with her design and not only do our clothes fit well, but our room actually does feel much bigger than it did before, even though we have less space inside the room. It also doesn’t hurt to have large mirrors to use when we get dressed in the morning. We used the small reach-in closet for long hanging and shoe shelves. Kaylie was amazing and I would recommend her to anyone needs a great designer.

2 of 2 people found this review helpful.
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Cherie Lubelski in Toronto
Cherie Lubelski in Toronto
1 review Toronto, ON
10/10

Custom Closets for New Home

I first met Custom Closet Organizers at the Spring Home Show. I was impressed with what I saw and took their card. Approximately one year later, when the new house was ready for closets, I gave them a call. I met Kaylie within a couple of days of that call. She is fantastic at her job. She faced a couple design challenges and created perfect, well-functioning closets. She even accommodated for growing children and their needs. The turn around time from concept to installation was incredibly fast and well executed. I will definitely be using Kailey and her team in the future.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
8/10

Murphy bed + 2 custom closets

I thought it might be interesting to review the service 3 (for the bed) and 1 1/2 (for the closets) years in, so readers can get beyond the first impressions to durability and quality over time. (I know it's a bit long but please read down to the 'iffy').
Kaylie was our designer and no question or request was too much for her. She was always patient and courteous and eager to research anything she wasn’t sure of to ensure accuracy instead of bluffing her way through. I believe Martin was our first contact and very knowledgeable and friendly without ever being pushy.

The Great:
Our first contact.
Kaylie’s hard work and personality.
The quality of the materials: The murphy bed continues to operate smoothly and the materials are solid, no sagging on that long desktop holding a computer tower etc.
The closets: the doors continue to self-close silently (but you must be diligent about not forcing or pushing them to avoid breaking the soft-close mechanism and the installers provide that instruction). The sliding door shows no signs of problems and continues to be smooth inside it’s track. All finishes, even corners and edges, typical places for abrasion and wear, still perfect.

Unlike ‘B from Toronto’s’ comment, we found that when they came to install the closets there was no question that they would repair the small adhesive release on the desk edge trim of the murphy bed. The edge repair still holds.

The iffy or how they lost their ‘10’ (I won’t call it ‘bad’ because of the amount of ‘good’ in the experience but it’s wise to be aware.)

When Kaylie designed one of the closets the drawers ended up behind the centre of where the two sliding doors meet, meaning that the drawers cannot be opened fully and access is compromised to the full extension drawers which are now approximately 2/3 extension drawers. Access to the back is awkward. If I’m not very careful, the front of the drawer bumps into the back of the sliding doors. Although the location of the closet presented challenges, I think this could have been avoided.

The installation was on time as promised. The installers were efficient, clean and quick one of them was rude. He appeared to have more seniority, the other was extremely quiet. Transparent flat pulls were installed on the sliding glass doors. When I pointed out that they were off-angle and asked for them to be repositioned the installer complied without response and reinstalled them…crooked. I politely said: “I’m so sorry, you’ve got a customer in me whose own work requires detailed observation, so I really notice these things, it’s still off” And so he barked, yes, barked at me: “Well then, here, you do it!”. Reluctant to interfere with the adhesive bond a third time, and since it was his job to get it right, I left it and have crooked pulls to remember him by.

1 of 1 people found this review helpful.
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Joanna from Oakville
Joanna from Oakville
5 reviews Oakville, ON
10/10

Closet interiors

I needed the interiors of 7 closets done in my new house. I was totally happy with the professionalism, service and end product. Kaylie came to my house for the estimate and we discussed my wishes and needs for each closet. The price was reasonable and the end result exceeded my expectations. I couldn't have been happier.

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Liane T. from Toronto
Liane T. from Toronto
1 review Toronto, ON
10/10

Custom Closet

This is the second time that I have hired Custom Closet Organizers Shelving Outlet in over a year and a half. Their customer service is outstanding. In addition, their solutions for our closets were exactly what we needed; functionality and practicality, all at a competitive price. We were impressed with the quality of their service and would highly recommend them to anyone. They will not disappoint.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markae Closets & Design

Markae Closets & Design has been delivering quality craftsmanship and design for over 30 years. Specializing in bedroom closets, foyers, home offices, laundry rooms, linen closets, basement storage, entertainment centres, desk/beds, and pantries, this family run business works with the individual to design a system that caters to their storage needs and budget.

With a lifetime warranty on all closet systems, Markae Closets & Design has the fullest confidence they will exceed your expectations and that your system will fit properly, work smoothly and last a lifetime.

"We do what's best for you, not what's easiest for us!"

CATEGORIES
Closet & Storage Solutions
PRODUCTS
Wall mounted, floor mounted or combined systems; hanging; shelving; drawers; Accessories - belt rack, tie rack, scarf rod, valet rod, pull-out mirror, pull-out laundry hamper, pull-out pant rack, angled shoe shelves, pull out shoe shelves, jewelry drawers + more.
SERVICES
Free delivery and installation within the GTA.
SPECIALITIES
Bedroom closets, laundry rooms, linen closets, pantries, foyers closets, home offices, entertainment centres, basement storage and more...
WEBSITE
http://www.markaeclosets.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
Cash, Interac E-transfer, Cheque, Visa, MasterCard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty & customer satisfaction guarantee on all closet organizers and built-ins.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.