Craftsman was the fourth roofing company I had come over to provide an estimate for a roof replacement. The first three were in Homestars top ten ranking of roofing company's in the GTA. But the reason I went for a fourth quote is that the first three were all over the place.
I found Craftsman by randomly selecting a Pro Contractor from Certainteed's website and then visited Homestars to see if they had previously been reviewed.
I'm happy that I did. Corney, the owner came out the next day and gave me a competitive quote. And even though their warranty was the shortest offered, I was comfortable with it knowing that Craftsman has been in business for 33 years ... the other three combined haven't been in business that long.
The crew that worked on our roof were very respectful and thorough. They explained what they were doing and why they were doing it. When they replaced plywood (we changed 8.5 sheets), they showed me why so that I would be comfortable with their suggestion.
I hope I won't ever have to call them back because of an issue but I'm very comfortable that I won't have any problems with service if the need arises.