Cozy World Inc.

My furnace got red-tagged a few weeks ago. I called around and got a few quotes for replacement, and most were in the same ballpark. However, when I called Fahad (Fred) he came right out to see me, provided a few equipment options, gave me a chance to seek reviews and talk through the options, then set up an appointment to do the installation. All in the same day.

On installation day a few weeks ago his installers were courteous, professional, clean and did a great job. A few hours after they left I had some issues and called Fahad again. He sent his people right back to my house at 9 pm to fix the issue, and he came by himself to make sure I was satisfied.

They're clearly not the biggest company around, but when you're spending big money on something you don't know a lot about, trust is important. I really appreciated them coming in after hours to make sure everything was working perfectly.