Cozy World was out within 24 hours of calling them for a quote. Boris explained what I needed and why in laymen's terms. I received his quote within a few days which outlined the scope of work. Although not the cheapest, the price was very competitive. Boris seemed the most knowledgeable and more importantly, the most helpful of those that came out to give me an estimate. The install happened within 4 days of my email giving them the job. It went smoothly considering two furnaces were replaced and it was a miserable, rainy day. Cam even left the place cleaner than he found it. Boris later followed up by handling all the rebate and warranty paperwork for me and making sure everything was as I had expected. I could not have asked for a more perfect experience. The two Lennox furnaces are quiet, efficient and I hope will last as long as my last two. When my a/c units need replacing, Cozy is who I will be calling.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Liz,
It was an enjoyable experience for our team as well. All the best to you.